Report: #1248482

Complaint Review: CHEAP USA Cigarettes - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, August 14, 2015
Updated: Fri, August 14, 2015
Reported By: JayGee52 — North Highlands California USA

Author Not Confirmed

Why?

CHEAP USA Cigarettes Internet USA

Phone: None given
Web: http://www.usa-cigarettes.com
Category: Smoke Shops

CHEAP USA Cigarettes USA-Cigarettes.com Placed order, insisted they could only receive payment via Western Union. Sent payment, have yet to receive product. Have all documentation, including all e-mails and receipt and proof of delivery by Western Union. Province of Fujian, China, City of Xiamen Internet

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Placed an order with this company on July 30, 2015. Was told only a Western Union payment was accepted, when I objected I received this answer:

"I'm sorry too busy to reply you , let me explain to you why we just use the western union

Cigarettes are legal protection products, paypal, credit card transactions are prohibited by law cigarettes.

In order to avoid the law in cooperation with our recommended Western Union Western Union payment!

We have been Western Union's authorized certification!

Please understand us"

So, without researching further, we followed the instruction below and sent our payment via Western Union to the provided address in China on August 1, 2015 for the amount of $129.00, plus a $14.00 transfer fee to this address:

First Name : YongJie - Last Name : Zheng - Address : Siming, Lotus north-south road 177-6 - Zip Code : 361006 - City : XIAMEN - Country : China - Phone : 059234703181
Login: https://www.westernunion.com send money and select Cash at agent location

After the payment, plese tell us your payment MTCN number(10-bit digital)
Will send order in 72hour,USPS ship.

The next e-mail insisted that we scan our receipt to them, but I basically stated in my reply that I was not going to fax anything further to them. I had confirmation that the payment had already been received, please send me my cigarettes. I have kept all e-mails, payment transfer receipt, and order confirmation e-mail from the company.

I do not expect my money back, but the challenge is how to stop this from continuing. When I went back to see what would happen if another order was placed, there was an entirely different Contact name and address as below:

First Name: ChunLian
Last Name: Liu
Address: Jiangshan Road 446
Province: ShangHai
City: ShangHai
Zipe: 200120
Country: China
Phone : 13012820649

Hopefully I have given you enough information. I will happily send copies of all my coorespondence with them if you wish.

This report was posted on Ripoff Report on 08/14/2015 02:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cheap-usa-cigarettes/internet/cheap-usa-cigarettes-usa-cigarettescom-placed-order-insisted-they-could-only-receive-pa-1248482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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