Complaint Review: CheapestSellling.com/Straighter-Hair.com - Internet Internet
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- CheapestSellling.com/Straighter-Hair.com Internet United States of America
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- Web: http://www.straighter-hair.com/
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CheapestSellling.com/Straighter-Hair.com Refusal to provide refund for defective goods Internet
*Author of original report: Resolution
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I purchased a hair straightener from this company on 26/02/10. My credit card was subsequently charged on 27/02/10.
The product arrived in Australia on 02/02/10. I opened the package only to find that items from the product description were missing (2 x hair product samples). I attempted to use the hair straightener however, quickly found that it was faulty and would not heat at all.
I contacted the Support Team (which is a seperate website to the site where I purchased the straightener) and was told that the vendor refused to provide a refund.
I have opened three further support tickets since then, all requesting a refund. One ticket was closed with no response and the other two tickets remain open with no activity on them.
No further response has been received from the company.
This report was posted on Ripoff Report on 02/11/2010 06:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapestselllingcomstraighter-haircom/internet/cheapestselllingcomstraighter-haircom-refusal-to-provide-refund-for-defective-goods-in-568270. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Resolution
AUTHOR: AussieRach - (Australia)
SUBMITTED: Thursday, February 18, 2010
The support team organised a refund on 12/02/10 as initially requested.
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