CheapOAir Charged for air ticket then Charged $49.95 for "automating the ticketing process" without permission New York New York

I had used CheapOair several times in the past without event.

After a December 2017 purchase (one of two at that time), I was SHOCKED to review my Visa credit card activity to discover CheapOair had hit it two times in the purchase of one air ticket.  The first about $900 for travel to Alaska followed by a $49.95 hit.

I wrote them (ticket ID 6946349) wanting to know just why the two debit actions.  I was told a $34.00 "fee" was charged "for automatying the ticketing process.  This ticketing process insures a lower special fare and accuracy in issuing the tickets ..." and a $15.95 charge for "Traveler Assist Seating Services" whatever that was.

CheapOair billing department (tx:845.664.6186) claimed the two 'fees' were included in the price I "was shown" in selecting the flight, and essentially tough luck I get to pay to upgrade their IT equipment.  I can understand that however a hit of $34.00 on One ticket? 

They claimed I approved it all.

I do not recall it that way.

I had been a frequent flier for Cheap O Air and referred friends there until they sucker punched me.

I look elsewhere now .. most generally to the air carriers themselves.