Report: #1339416

Complaint Review: Cherry Hill Triplex (Mitsubishi) - Cherry Hill New Jersey

  • Submitted:
  • Updated:
  • Reported By: BuddysEars — Cherry Hill New Jersey USA
  • Cherry Hill Triplex (Mitsubishi)
    1805 W. Marlton Pike
    Cherry Hill, New Jersey

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I arrived at Cherry Hill Mitsubishi at approximately 2:30 in the afternoon. I saw the vehicle on the lot so l decided to stop. Before I was even allowed to test drive the car was made to sign a paper (that they did not give me a copy of) that stated "if we get you financed, I will purchase the vehicle".

I sat at the dealership until approximately 8:30PM at which time (after running my credit about 20 times) they finally got me financed. By the time they took me back to sign papers until 9:30pm (they were already closed), I am disabled, I was tired, hungry, in a great deal of pain and my contact lenses were drying out. I was not afforded anytime to look at the papers they were just thrown at me one after the other in a great big rush. Basically they wore me down.

I was told they were going to give me $500 for my trade-in and I said fine because knew my car wasn't worth much. They chose to give me $4000 for my trade, but they tacked an extra $4600 on the price of my new vehicle? I said fine on $500. There was no reason to do what they did. 

Anyway, the sticker price of the vehicle was $15,225. I was supposed to look at a used car the following day that was only $1000 less, so opted to get the brand new car. The next day, looked at the papers, they charged me almost $20,000 for the vehicle AND they charged me $2500 for a service contract. (I NEVER would pay for a service contract when there were 4 different kinds of warrantys that came with the car.)

tried to contact them immediately, but the General Manager Bill Kopp never got back to me until it was too late for me to file for arbitration. Based on all of the many lawsuits and fines levied against this company I'm surprised they are still in business. By the time I finish paying for my $15,225 vehicle, I will have put out over $30,000. This is not only highway robbery, it is a crime. Along with this complaint, have also filed complaints with the Consumer Advocate of NJ and the Federal Trade Commission.

The way see it, this is what should be financing.

It should be this:

Price of unit $15225.00

Less Trade-in - 4,000.00

Total Taxable Amt $11,225.00

Plus 7%. Sales Tax + 1,065.75

Plus MV Tire Fee + 7.95

Pius Estimated MV Fees + 130.00

Plus Document Fee + 299.00

TOTAL $12,736.20

Less Rebate -3500.00

I should be financing $9.236.20

This report was posted on Ripoff Report on 11/22/2016 12:09 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: coast - (USA)

So, in your world anyone can claim they don’t have buyer’s remorse; they can just say they regret going to the store.

Consumer protection bureaus are quick to filter out buyer’s remorse claims so that will never fly.

You evaded my question: Specifically, what is the crime? Does the documentation support your accusation?

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#2 Author of original report

It's not buyer's remorse.

AUTHOR: - ()

I don't regret buying the vehicle.  I regret going to the Triplex.  

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#3 Author of original report

Truth in Lending

AUTHOR: - ()

Pretty funny, the Attorney General is EXTREMELY interested in this.  As is the Consumer Protection Bureau.  The Triplex is nothing but a sleazy operation.  I shouldn't have gone in there anyway, because in 2015 - they pulled a bait and switch on me.  

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#4 Consumer Comment

You agreed to the terms

AUTHOR: coast - (USA)

“The next day, looked at the papers”

Always read a contract PRIOR to signing. Your signature indicates that you agreed to the terms of the contract. You are now suffering from a case of buyer’s remorse.

“This is not only highway robbery, it is a crime.”

Specifically, what is the crime?

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