Chessler Books Verbal slander Evergreen Colorado

to be clear, i am not in the trafficking or consumption of signed books, despite owning a few that i hope will net a profit on the unfortunate demise of their authors.

This non-customer demanded a "certificate of authenticity" for an autographed item, which he did not purchase from us. He is not a customer and has had no transactions with us. We believe COA's are ridiculous and meaningless pieces of paper often supplied with cheap exploitive products, and we supply ample proof of authenticity with autographed items we sell. Since this person became abusive and rude, we responded in kind when he pressed us to jump through hoops of his own imagination. The internet has allowed people with a propensity towards rudeness to proliferate and harass legitimate merchants, who like us have tens of thousands of satisfied customers, as evidenced by our 25 years in business, and a 11,000 plus positive feedback rating on ebay (which supplies under 5% of our business).

When trying to ask a simple question about authenticity of the merchandise sold on the chessler books website, the owner of the book store sent a scathing, insulting email to me, not once, but twice. In a modern day world where billions of dollars are lost by Ponzi schemes, frauds and scams, I would really think twice about buying ANYTHING from a company that refuses to be honest or open to questions about their legitimacy. If at all possible, avoid doing business with this company