Report: #1383247

Complaint Review: Chester County Moving & Storage

  • Submitted: Wed, July 05, 2017
  • Updated: Wed, July 05, 2017
  • Reported By: Heather — Chester S Pennsylvania USA
  • Chester County Moving & Storage
    72 Pottstown Pike
    Chester Springs, Pennsylvania

Chester County Moving & Storage This move was horrible and is not even finished, have to hire movers to finish the job Chester Springs Pennsylvania

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This company is horrible! DO NOT USE! I hired 4 men, 1 quit in the middle and the other one refused to do any work. They took 7 hours to half load 1 truck and then refused to finish loading the rest of my stuff because they were "timing out" and had to unload. WHy it took 7 hours to load when we brought eveything to the front rooms in the house is a mystery. They left most of my belongings on the front porch and lawn, they left my queen mattress in the middle of the hall leading up to the stairs They broke my dresser and when I called management the manager said since I was helping I am not insured. I was bringing my belonging in from the front lawn because it as going to rain and they were siting on the truck refusing to being things in. Then they wanted more money, I paid already $1300.00 to move 15 minutes down the road, and they refused to bring my belongings in the house unless I paid more money since the time went over. I tried getting in contact with the owner and the staff refused to let me. The story goes on and is a nightmare. The police had to come assist. THe lost all the hardware to the furniture and the lead man Kilick grabbed my arm and started screamign and cursing. This company needs to be shut down. I tried to contact teh owner and Jessica the manager said "I have worked here 4 years and that is not going to happen trust me".

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