Chicago Movers Inc. Unprofessional, careless and dishonest company and owner Chicago Illinois

PLEASE, do yourself a BIG FAVOR and DO NOT book Chicago Movers. They are absolutely the WORST starting with the owner Ali. I had the most horrible experience with them.

First they were 45 minutes late for my move and I had the elevators in my building reserved for a special time.

Secondly, they charged my $40 for wardrobe boxes that were torn and damaged and did not hold up my clothes in the move.

Thirdly, their movers sat in their truck idly for 30 minutes, wasting my time and charging me for that time.

But more importantly, they caused a HUGE amount of damage to my newly painted walls and newly finished hardwood floors. Not to mention a gash on the corner of my dresser. We told them REPEATEDLY that the house was newly renovated and they needed to be very, very careful. I asked them to remove the wood legs on my couch prior to trying to fit through our narrow staircase and Willy, the main guy, said he couldn't take them off because they were bolted in. After trying to move the couch unsuccessfully, he then decided to take off the legs (which were not bolted down but rather screwed in) in mid-air while the other 2 movers held the couch up. 

After I called the owner Ali to explain my experience, and I sent him pictures of all the damage, estimates to have the damage repaired, he DARED to tell me that the reason I'm upset is because they couldn't fit the couch in. I was very clear in that my disappointment was not with the couch being too big, but instead with all the damage which he claimed his "PROFESSIONAL" movers would never have done. Funny, because the walls were finished being painted on Thursday and the movers moved us in on Friday.

To top it all off,  Willy, dared to hint to my husband that he should receive a tip after all the damage he and his crew caused. 

Please, please, please DO NOT book them. I have reported them to the Better Business Bureau and disputed the charges with my credit card company so they won't get a cent. I just wanted Ali to pay for the damages which were $450, but instead he now won't get anything out of the $978 they charged me for their joke services.