Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #229995

Complaint Review: Chocolate Velvet Fountains - Staten Island New York

  • Submitted:
  • Updated:
  • Reported By: Brooklyn New York
  • Author Confirmed What's this?
  • Why?
  • Chocolate Velvet Fountains 64 Jules Drive Staten Island, New York U.S.A.
  • Phone: 718-698-0888
  • Web:
  • Category: Caterers

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

DO NOT TRUST!!!!chocolatevelvetfountains.com.....aka Chocolate Velvet Fountains. I had them set for my wedding at Leonard's and I had a horrible experience. When I first spoke to that guy Ken Serulneck he told me he was an approved caterer for Leonards with ALL of the licenses and insurance needed for my event. Anyway, I sent him a deposit for $200..... Once he spoke to Leonard's he realized he was not allowed to enter the premises. Leonards told me that he did not have the appropriate licenses or insurance to serve at their place.

Ken called me back telling me how my deposit is non-refundable since HE is unable to work at Leonard's of Great Neck. Therefore Ken Serulneck lied to me and told me he had done many events at Leonard's. Truth is he seems to be a con-artist. I would go with another Chocolate Fountain vendor. I used www.divaliciouschocolate.com and they were GREAT!!!!
Guys Be careful who you do business with.



Seymore
Brooklyn, New York
U.S.A.

This report was posted on Ripoff Report on 01/11/2007 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chocolate-velvet-fountains/staten-island-new-york-10314/chocolate-velvet-fountains-ripoff-con-artist-staten-island-new-york-229995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Owner of company

Chocolate Velvet Fountains Rebuttal

AUTHOR: Chocolate Velvet Fountains - (United States of America)

POSTED: Sunday, February 17, 2013

In the last 8 years my company has had 2 (friveleous) complaints. During this time we have completed over 1,500 jobs successfuly. The first complaint is dated 01/11/2007. The sales person at Leonards lied to Seymore.

The salesman told Seymore and me that Leonards would not allow us to do the job. The salesman had his own agenda and reasons. My company has done, and will continue to do events at Leonards and  we are fully insured. It was up to Seymore to verify the truth not me. Our contract specificly states that deposits are not refundable. However, It is my policy to make all refunds. In this case it was Seymore's responsibility to go to the salesman's manager or to the owner of Leonards to find out the truth. Which he should have done before hiring my company. 

Respond to this report!
What's this?

#1 REBUTTAL Individual responds

Who is "Seymore of Brooklyn"?

AUTHOR: Ken Serulneck - (U.S.A.)

POSTED: Tuesday, December 25, 2007

Here in America an accused is intitled to know who is accusing him.
My name, my companies name, address and telephone numbers appear in this report.

This report is a year old. I just learned of it.

Why has "Seymore of Brooklyn" not taken me to small claims court?

I certainly would like to know his full name and address so I can look into my legal
options.

Does this web site publish unsubstantiated untruths, from anonymous people?
Looks like it does.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now