Report: #1391361

Complaint Review: Choose direct hot tubs

  • Submitted: Tue, August 08, 2017
  • Updated: Tue, August 08, 2017
  • Reported By: Tracey — Summerville South Carolina USA
  • Choose direct hot tubs

    Internet
    USA

Choose direct hot tubs On April 5, 2010 i paid $ 3,499 for a hot tub that was to ship in 10-16 weeks. Delivery never happened. I called and emailed multiple times only being told there was a delay it would be delivered december 19th 2010 and because of my inconvenience i would get a premium extended warranty at no charge. Then it was delayed again with a delivery date of Feb 15, 2011. Then it was delayed again to April 7, 2011.. then june 6th 2011, i recieved an email saying thatthey are overwhelmed with complaints and to contact them if i wanted a refund. I did contact them and was told my refund would be made in payments starting in august 2011..no payment has ever been made to give a refund..i fought this and went to the district attorney who said there were lots of similar accusations. I deployed with the military in 2012 and closed my file. It is now 2017 and i have never gotten one cent of my money back Internet

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*On April 5, 2010 i paid $ 3,499 for a hot tub that was to ship in 10-16 weeks. Delivery never happened. I called and emailed multiple times only being told there was a delay it would be delivered december 19th 2010 and because of my inconvenience i would get a premium extended warranty at no charge. Then it was delayed again with a delivery date of Feb 15, 2011. Then it was delayed again to April 7, 2011.. then june 6th 2011, i recieved an email saying thatthey are overwhelmed with complaints and to contact them if i wanted a refund. I did contact them and was told my refund would be made in payments starting in august 2011..no payment has ever been made to give a refund..i fought this and went to the district attorney who said there were lots of similar accusations. I deployed with the military in 2012 and closed my file. It is now 2017 and i have never gotten one cent of my money back*

This report was posted on Ripoff Report on 08/08/2017 03:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/choose-direct-hot-tubs/internet/choose-direct-hot-tubs-on-april-5-2010-i-paid-3499-for-a-hot-tub-that-was-to-ship-in-1391361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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