X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now
Ripoff Report | Choose Direct, Review - San Francisco, California
Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #582046

Complaint Review: Choose Direct, Island Express, Steve Barbarich, Choosedirect.com, Choosehottubsdirect.com - San Francisco California

  • Submitted:
  • Updated:
  • Reported By: Peggy — Republic Michigan United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Choose Direct, Island Express, Steve Barbarich, Choosedirect.com, Choosehottubsdirect.com 767 Bryant St. Ste. 201 San Francisco, California United States of America

Choose Direct, Island Express, Steve Barbarich, Choosedirect.com, Choosehottubsdirect.com Choosehottubsdirect.com Sold a hot tub that is not legal nor functional San Francisco, California

*Author of original report: One day later...

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Click here now..

We purchased a hot tub from choosedirect.com, a member of BBB, at the time of purchase, the hot tub was delivered 11/13/09 and was put to use 3/10/2010 only to find out that pump 1, pump 2, and the blower do not work and the tub heated up to 109 degrees, at which time we shut off the circuit breaker. After numberous phone calls and emails to the company, they always say they will call be back that they are working on it. I did not know the tubs were not UL or ETL safety certified until I was browsing the internet. I also found out that they lost their BBB accredition 2/2010.


Is there any help out there?

This report was posted on Ripoff Report on 03/17/2010 11:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/choose-direct-island-express-steve-barbarich-choosedirectcom-choosehottubsdirectcom/san-francisco-california-94107/choose-direct-island-express-steve-barbarich-choosedirectcom-choosehottubsdirectcom-582046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

One day later...

AUTHOR: Peggy - (USA)

POSTED: Thursday, March 18, 2010

I called the company, choosedirect.com, again to tell them that the tub is wired wrong and as a result the preheat is not working either and that I was sold a defective and dangerous hot tub by them and that I want my money back and for them to come and pick up this tub. The response was "we do not give refunds nor do we pick up the tubs". According to my paperwork this tub is under warranty until November, but what the heck does this warranty cover anyways.  He also said that when he talks with the service tech, I do not believe they even have one, they will send out a new control panel and he will explain how to install it. Can you imagine giving us instructions over the phone on the wiring of a hot tub. WOW.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.