Choosedirect.com LLC, Steven Barbarich Direct to home appliances llc MY EXPERIENCE AS A CUSTOMER SERVICE REP at CHOOSEDIRECT.com, um I MEAN DIRECT TO HOME APPLIANCES.com-SAME BURN YOUR SKIN OFF HOT TUBS WITH A NEW NAME SLAPPED ON IT. Internet

On 09/27/10 4:45 AM, John and Betty Bohan wrote:

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Having thirty eight years of executive management experience, I believe I am qualified to say with confidence that Lisa is the best customer service person with whom I have ever worked. She is intelligent, organized and articulate but most importantly she has sincere empathy for the customer. Lisa worked tirelessly to meet my customer needs even though the company she represented was dreadfully disorganized. Suffice it to say that if I had the need I wtrymihould immediately move to hire Lisa as a long term employee and leader.



On 11/16/10 7:29 AM, jody gordon wrote:

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Lisa,  I would be happy to give you a reference as I found you to be an excellent Director of CS. Your help & guidence to me was invaluable. Many Thanks, Jody Gordon

THANKYOU LISA ROUNDTREE FITZPATRIC  FOR STRINGING  ME ALONG THINKING I WAS GONNA GET REFUNDED BY CHOOSEDIRECT.COM.  I HOPE U SLEEP WELL THINKING OF HOW MANY PEOPLE U HELPED DEFRAUD OUT OF THEIR HARD EARNED MONEY.  U TOLD ME U DROVE A BMW IS THIS HOW U EARNED THE MONEY BY STEALING FROM HARD WORKING PEOPLE. HOPEFULLY THIS WILL COME BAC TO BITE U AS I HAVE NOW NAMED U IN THE CLASS ACTION SUIT WE HAVE GOING AGAINST YOUR BOSS.  YOU R IN COLLUSION WITH SB  TO DEFRAUD. I HOPE YOU PAY & END UP DRIVING A CLUNKER LIKE I AM CAUSE I CHOSE TO BUY A SPA FROM A THIEF. THANKX FOR HELPING HIM TO DEFRAUD

What do you think Ive been doing? I was unemployed for months after leaving that mess of a company and trying to help others. Do you think Choosedirect.com hasn't tried to scare me into shutting up? I will not get into detail here about that. Believe me when I tell you that I am doing what I can for prior customers. I never swore to anything as you state. Furthermore, Steve would tell me "I'm sending checks on "Tuesday." then change his mind and never send checks or pay for work techs did. I would just tell the customer the info Steve told me. I later on figured out that no matter what he said it wouldn't happen. Just so you know I moved to California not knowing anyone and ChooseDirect hired me, little did I know this would be the type of company Id be working for. It was not my intention to work for this type of person. I am not rich by any means, I didn't make a dime by ripping you off. I thought I was working for a regular company until I received so much evidence that it was bullshit. Choosedirect.com may not have the money to pay you back but believe me they had the money to pay a lawyer to write a bullshit letter to threaten me and other prior employees who have spoken out.

You are as much to blame for misrepping a product I talked to you on a daily basis. You lied to me over & over.  These few words I hope never ease your guilty feelings that you must have from being a part of stealing peoples hard earned money. You are like a shoplifter you should have a record on your preformance for this company & you also should be held responsible. SB lied & you swore to it.  GO BACK TO WORK THERE & GET MY MONEY BACK FOR ME. WHISTLE BLOW FIND A WAY TO MAKE THE COMPANY RESPONSIBLE YOU HAVE PRIVY TO ALOT OF INFO THAT COULD HELP US VICTIMS. JODY GORDON BRICK NJ

I was a person ripped off by this company.  To anybody uninformed about this business. Please inform yourself this web address biz of choosedirecthottubs.com is a TOTAL RIPOFF THEY GOT ME FOR 5300$  Jody Of Brick, NJ. how can I get my money back?

I have been reading many bad reviews over the last few days with a sinking feeling in my stomach because I too ordered a Hot Tub from this company.
I ordered in October with a delivery date in January, then it became February, then March and now supposedly it will be April. From reading this report I sounds like my Tub might not have even been ordered yet. And what about the UL certification? I just don't know what to do, I order online all the time and have never had a bad experience.
Micaela, what would you do in my situation? Do you know if anyone has been checking with a laywer yet or started a criminal investigation? How many people do you think have been scammed?
HELP!!! I am hoping more people will read this and we can get together!!!