X  |  CLOSE
Report: #224916

Complaint Review: Christian Brother Automotive - Arlington Texas

  • Submitted:
  • Updated:
  • Reported By: Arlington Texas
  • Christian Brother Automotive 718 West Sublett Road Arlington, Texas U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
My surburban failed it's annual inspection. We took it to christian Brothers for a diagnostic. They suggested a lot of work some of which was obviously unnecassary. We authorized the work that really needed to be done knowing the remainder was not required to pass inspection.

CBAC worked on the truck for a day and returned it barely able to run. We took it back and asked to have it corrected. They worked on it another day. It came back even worse again. My wife became rather vocal that they would continue to make it worse rather than better. They told her not to come back. So much for the 12 month warranty. We went the better business bureau route. Found out that was no help. So we took it to another mechanic.

Eventually we found out that one fuel injector was bad. They said their Tech had replaced one injector with a unit he had repaired "but don't worry, he is real good at fixing things like that." They also bent the transmission pan cover so that it was being hit by the fly wheel (second repair visit).

Part of the original repair visit cost was about $200 for changing the spark plugs. They did refund some of that money after we complained.

The front counter guy was rude and insulting at every turn.

We have written this one off to lessons learned, but want others to be warned. After several letters back and forth to the better business bureau, they still have a clean report.

Lewis
Arlington, Texas
U.S.A.

This report was posted on Ripoff Report on 12/12/2006 07:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/christian-brother-automotive/arlington-texas-76017/christian-brother-automotive-incompetent-dishonest-auto-repair-ripoff-arlington-texas-224916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Comment

Sounds like.........

AUTHOR: Hector - (U.S.A.)

POSTED: Wednesday, May 30, 2007
Someone needs to run their business in a more christ like manner! The name is appealing but their business tactics don't seem to be. Find another independent repair shop and check them out prior. Good Luck
Respond to this report!
What's this?

#3 Consumer Comment

Sounds like.........

AUTHOR: Hector - (U.S.A.)

POSTED: Wednesday, May 30, 2007
Someone needs to run their business in a more christ like manner! The name is appealing but their business tactics don't seem to be. Find another independent repair shop and check them out prior. Good Luck
Respond to this report!
What's this?

#2 Consumer Comment

Sounds like.........

AUTHOR: Hector - (U.S.A.)

POSTED: Wednesday, May 30, 2007
Someone needs to run their business in a more christ like manner! The name is appealing but their business tactics don't seem to be. Find another independent repair shop and check them out prior. Good Luck
Respond to this report!
What's this?

#1 Consumer Comment

Sounds like.........

AUTHOR: Hector - (U.S.A.)

POSTED: Wednesday, May 30, 2007
Someone needs to run their business in a more christ like manner! The name is appealing but their business tactics don't seem to be. Find another independent repair shop and check them out prior. Good Luck
Respond to this report!
What's this?

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now