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Report: #535550

Complaint Review: CHRONOPAY REALGOLDSOFT.BAKU - Amsterdam Internet

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  • Reported By: Shelia — South Houston Texas United States of America
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  • CHRONOPAY REALGOLDSOFT.BAKU 1077 XX Amsterdam, The Netherlands Internet United States of America

CHRONOPAY REALGOLDSOFT.BAKU HUGE SCAM! "Dummy" Company will charge your credit card claiming to be billing for Microsoft Internet Security Tools! Amsterdam, Internet

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On November 18, 2009 I was prompted to purchase internet security software because my computer was "unprotected".  I was prompted to purchase Microsoft Internet Security Tools for $49.95.  After I entered my credit card information, my computer malfunctioned and I could not get it to do anything.  I contacted Dell and they stated that my computer had a virus (which I now believe is linked these people).  Furthermore, I did not have any type of internet security software on my computer. I contacted Microsoft because I was under the impression that I had purchased Microsoft Internet Security Tools, but Microsoft stated that they had no record of my order and were not affiliated with this company. After a lot of  searching I got their number (1-800-350-6821).  I spoke to a so-called rep who took 10 digits of my credit card to search for my order.  After a few minutes on "hold" he stated that unfortunately their database was down.  He said that once they found my order, my refund would be processed within 5 days.  Yeah Right! I am disputing the charges with my bank, filing a complaint with the BBB, and contacting Microsoft to let them know that these people are tarnishing their name.    

This report was posted on Ripoff Report on 12/07/2009 09:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chronopay-realgoldsoftbaku/internet/chronopay-realgoldsoftbaku-huge-scam-dummy-company-will-charge-your-credit-card-claim-535550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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