Complaint Review: CIC Credit Manager - freecreditreport.com - Los Angeles California
- CIC Credit Manager - freecreditreport.com Los Angeles, California U.S.A.
- Phone:
- Web:
- Category: Credit Reporting Agencies
CEC*CIC Credit Manager unauthorized monthly charges freecreditreport.com Ripoff owned by the Experian creidt agency, charged my Visa account Florida Los Angeles California
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
It seems as if I am just the other people. My husband and I (Dec 2006), visited freecreditreport.com.
I signed myself up for a 'free credit report'. Apparently the company CIC Credit, owned by the Experian creidt agency, charged my Visa account $9.95 for a monthly service I never requested. On my Visa bill the charge is as follows; 'CIC*CE Credit Manager'. Not knowing what that was, I contacted my Visa company.
Speaking with a fraud representative, I was told that they would not cancel any charges in my billing cycle, I have to do it myself. I explained this charge was related to a 'free credit report' that I authorized in Dec. 2006
I called CIC and spoke to a John and he said due to the fact that I did not cancel my free credit report after the one month trial period, I was being charged the monthly monitoring service fee. I did not request this service. To date they are now charging me $12.00 a month.
Today, I called to cancel and when contacting 'free credit report' at 1-877-481-6826, they requested my credit card number for authorization purposes.
They offered me & my husband 2 free credit reports and they would email me my info in 10 mins. I told them, 'Obviously you have my credit card number, so why should I give it again?' Then they asked for my social security number. I refused. I told them to pull up my account and I would verify the information. I did. This person called himself John, (wouldn't give me his direct ext #) said although I did request the service and failed to cancel it within 30 days.
I would expect more customer assistance from my Citi Card Visa and at least one of the three main credit report bureaus.
Jean
Hollywood, Florida
U.S.A.
This report was posted on Ripoff Report on 12/12/2007 12:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cic-credit-manager-freecreditreportcom/los-angeles-california/ceccic-credit-manager-unauthorized-monthly-charges-freecreditreportcom-ripoff-owned-by-t-290842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.