Report: #78225

Complaint Review: CIC Credit Monitor SVC Aka Consumerinfo.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, January 26, 2004
Updated: Mon, January 26, 2004
Reported By: — warner Robins Georgia

Author Not Confirmed

Why?

CIC Credit Monitor SVC Aka Consumerinfo.com www.consumerinfo.com Internet U.S.A.

Phone: 877-513-4175
Web:
Category: Credit Services

CIC Credit Monitor Service Aka Consumerinfo.com Failed to cancel, charged credit card Internet

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We tried the for free offer about a year ago and attempted to cancel (via phone call) within 30 days. No refund showed. This got forgotten until the credit card is charged for "renewal." No statement was sent indicating upcoming renewal.

The company is now refunding a portion of the renewal fee for cancellation from the date we were finally able to reach them on the phone.

This fails to address the matter that cancellation was originally requested during the "no risk" trial period.

Georgia Consumer Affairs office is being notified naming CIC Credit Monitoring Service, ConsumerInfo.com (referred to in the automatic answerign message on 877-513-4175) and Experian.

Donad
warner Robins, Georgia
U.S.A.

This report was posted on Ripoff Report on 01/26/2004 09:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cic-credit-monitor-svc-aka-consumerinfocom/internet/cic-credit-monitor-service-aka-consumerinfocom-failed-to-cancel-charged-credit-card-inte-78225. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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