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Report: #1105478

Complaint Review: Cindy Crawford Meaningful Beauty - Irvine California

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  • Reported By: FED-UP — Costa Mesa California
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  • Cindy Crawford Meaningful Beauty Irvine, California USA

Cindy Crawford Meaningful Beauty Guthrie-Renker False Advertising, Overcharging, Not Providing Refunds, Terrible Product and Customer Service Irvine California

*Consumer Comment: Another Bombshell for Meaningful Beauty

*Consumer Comment: Wrong, wrong, wrong, wrong

*Consumer Comment: I am also a VICTIM of Meaningful beauty

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RE:  Cindy Crawford's Meaningful Beauty 

The skin-care product line Cindy Crawford's Meaningful Beauty is a scam that is actually hurting consumers.  Use of the product has resulted in many cases of breakouts, rashes, itching and painful skin, swelling of eyes and eyelashes falling out.  One woman's breakout and rash was so severe she needed anti-biotic treatment. 

The skin-care line is advertised on late night infomercials, and is touted as a new anti-aging product that will diminish lines, wrinkles, increase collagen production, renew skin, diminish pores, even skin tone, hydrate skin and reverse the signs of aging.

Cindy Crawford, Valerie Bertanelli and other celebrities use their personal testimony as the basis of advertisement.  These are well-known and trusted celebrity women, so their testimony is persuasive.  They claim the skin-care product line is the reason they look young.  Close-up pictures of Cindy at 29 and also at 49 are used to show the products so-called effectiveness.

The product line was developed by Cindy's personal dermatologist, who supposedly uses a secret ingredient derived from a special anti-aging melon he discovered in the south of France.  He extracts a serum from the melon, which is then used on women's skin.  This is the magical ingredient that will turn around the anti-aging industry. 

Except it is all fake, and actually harmful. 

From research, I ascertained the following:

1. Most reviews of this line were negative. Highly negative. People wrote some nasty, unpleasant things. I have found that most will not take the time to do that unless they are mad. These women sounded mad! They talked about rashes, irritated skin, no results, problems with canceling membership, how expensive the products were and that they didn’t believe Cindy Crawford used the products.

2. On the infomercials (and website) they talk about this French “melon” that is the key ingredient to the line. Well, this ingredient is pretty far down on the list, which means it can’t be very effective. And, trying to find more information about this wonder melon was not easy. Makes me think that they just picked a fruit and decided that was what they would tell people was special.

3. These are considered over-the-counter (OTC) products and that means they will not have the effective ingredients as the active ingredients. Marketing and packaging is where the money is spent so you get less of the important stuff needed to treat and fix the skin. You will never convince me that you have to spend a fortune to have good skin. Using the right products for YOUR skin with the right ingredients is all you need. 

4. Cindy may not use these products. Or, if she does, it isn’t all she does. She said, “Im not going to lie to myself. Past a certain age, creams work on the texture of your skin but, in order to restore elasticity, all I can really count on is vitamin injections, Botox and collagen… I have a very simple, healthy life, which works miracles. I drink a lot of water, watch what I eat and exercise. But I owe the quality of my skin to my cosmetic surgeon.” Disappointing Cindy.

I think it’s important to know the truth.  The reports of rashes and skin irritation are prevalent on reviews on the internet.  The product's supposed active ingredient from the magical melon have been found to be inactive in the product.

Besides extraordinarly high degrees of false advertising that may put thousands of people at serious risk (one of the ingredients is cancer-causing),  the reviews of horrid customer service are almost unanimous.

The products are offered as a "FREE 30-day TRIAL".  One is required to supply the credit card information, and they claim to charge you if you do not return the product within the 30 days.  However, many complaints exist that they are over-charging consumers immediately (there is no 30 day free trial), and even after a person cancel's, which is almost impossible since the customer service line is not answered or people are put on hold indefinitely, they are often charged several hundred dollars in unexplained shipping and tax costs.  This is not isolated.  It is exploding all over the internet.

I advise a lawsuit against the company that advertises a false product and lies about what to expect for results. 

I advise a lawsuit against Cindy Crawford personally, in addition to other celebrities and her dermatologist, who blatantly lied about using the product to achieve unreleastic results, and have offered a product that causes physical injury, discomfort, and does not delivery on results because the skin-care line is not what it is claimed to be.  They have lied about the ingredients, and about the magically melon serum.

The consumers are being lied to, put in possible harm, and overcharged with some cancellation processes taking weeks or even months, only to be charged again. This is criminal, negligent, and should be stopped.  Please reply with your thoughts and ideas about actions.  It simply cannot continue.

Thank you.

This report was posted on Ripoff Report on 12/09/2013 05:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cindy-crawford-meaningful-beauty/irvine-california/cindy-crawford-meaningful-beauty-guthrie-renker-false-advertising-overcharging-not-prov-1105478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

Another Bombshell for Meaningful Beauty

AUTHOR: Dawnmarie - (USA)

POSTED: Thursday, July 07, 2016

I just found out that a product I ordered called Beauty&Truth IS Meaningful Beauty.  There is nothing on the package, inside the package, anywhere that I could find.  I tried Meaningful Beauty a long time ago and recalled the products making my face red and hurt.  Same situation so I did some digging and found out about this misleading company.  If you have tried Meaningful Beauty and did not get the results, DO NOT use Beauty&Truth.  I have not decided yet if I want to file a lawsuit for false or misleading advertising.  I am at least going to try and find an attorney that I can talk to about this.  What a horrible thing to do - Meaningful Beauty is not doing well so they change names and try and make money again.  This just makes me very angry!

Dawn Marie Kruchoski

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#2 Consumer Comment

Wrong, wrong, wrong, wrong

AUTHOR: Sehena - (USA)

POSTED: Monday, February 01, 2016

I hate to go against my elders and since you use this product I'm guessing that you might be a bit older than I am. However, you're actually wrong about this product. First of all let me tell you my story. I'm a twenty-nine year old that didn't really have problems with my skin before a few weeks ago. I'd always been mistaken for younger than I actually am. Seventeen, eighteen. Which actually makes me feel fairly good about myself. I mean I've never really been considered pretty so my youth is all I have going for me.

But then a few weeks ago I started noticing things in my reflection. Deep indentions were appearing above my eyebrows. The skin around my face was also becoming loose. Cheeks. Eyes. I won't deny that I'd treated it roughly in the past in my conquest to stay young. Did I need to? No, I had excellent skin but past a certain age, usually in your mid twenties, that elasticy meter starts to go down. I didn't want mine to. So before it could start I fought back by exfoliating with a rough glove and oil based lotions that contained hydro droxy acids as well as vitamin E. Which just caused my skin to break out. Obviously it didn't do much when I actually had a problem. Not really. Something did though. Meaningful Beauty.

Did I mean to try it? Nope. I'd just noticed that my skin was becoming dry from where I'd been using my Clean and Clear facial wash. I'd read somewhere on the net that I needed a moisturizer that wasn't oil based to combat the problem. So... Naturally I did what every girl does when she's in trouble. I went to my mom. She didn't have any face moisturizer though. Nothing except Meaningful Beauty which she reluctantly let me use. This morning while looking in the mirror I noticed something odd. My indentions? It's like someone took a clone brush in Photoshop and just erased them. 

So I'm sorry to say this but you're wrong about Meaningful Beauty. Rather or not Cindy Crawford actually uses it it does work. At least for me.

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#1 Consumer Comment

I am also a VICTIM of Meaningful beauty

AUTHOR: scammed from Meaningful beauty - (USA)

POSTED: Thursday, June 18, 2015

What you are writing is 100% TRUE, I read many complaints last year in sept 2014 and thought, nahhh maybe these people are exagerating, so I went ahead and ordered. The products arrived in my florida home and I used them and had an allergic reaction, plus my skin broke out.  Anyway's I was not upset about that, I just thought my skin was the problem.  So I politely called the customer service and told them to CANCEL MY ACCOUNT because I was not happy and would be in south america until the following year. The woman said she would cancel.  THEY DID NOT CANCEL MY ACCOUNT. (The cancellation call was Nov 2014, and again in Dec 2014)  May 2015 I am charged $54.95 so I call them all the way from SOUTH AMERICA, demanding that my money be refunded and my ACCOUNT BE CANCELLED.  The woman said, "but the package already went out." I told her I didn't care if it went out or not because I was not going to use it, that NO ONE WAS AT MY MIAMI home to receive it and they could do what they want with it.  She apologized and said I would receive the refund in 3-5 business days.  That was May 20,2015.  June 15, 2015 I AM CHARGED AGAIN the $54 bucks, leaving my account with a balance of $1.26.... this time I blew a fuse. I was running late to take my three daughters to tennis lessons but I stopped to call them (AGAIN FROM SOUTH AMERICA) demanding an explanation and a REFUND FOR THE PREVIOUS FUNDS TAKEN IN MAY 2015, AND NOW THE FUND TAKEN IN JUNE 2015.....the customer serv rep was very RUDE, so I asked to speak to a supervisor who seemed to be understanding and apologized many times saying "I am sorry this happened to you, we will refund you $109.90 in 3-5 business days."  I called again because the call dropped and I was put on hold for over 20 minutes.  Then today I received this email from them (because I EMAILED THEM MANY TIMES) saying that I had been inactive since MAy 2015 and they were sorry to see me go. WHAT???? If I was inactive then why in the world would they charge me again, and why did they not REFERENCE my refund?? I have gona ahead and filed a claim with Bank of America and reported them.  DO you know a lawyer who can help in any way? This has got to stop. 

 

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