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Report: #108022

Complaint Review: Cingular Wireless - Lubbuck Texas

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  • Reported By: St. Ann Missouri
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  • Cingular Wireless 2321 N. Univeristy Lubbuck, Texas U.S.A.

Cingular Wireless Rip-Off mis - representation of services Lubbuck Texas

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I signed up for a two year service with Cingular with my two sons - during the first four months we decided to add a feature to our phone - unlimited text messaging - entered all the information on the internet at the address they gave - started using the service - the next month I was billed for over 200 messages - when I called the company they indicated that even if I did sign up on line I should have called the company to make sure the service was connected - if they offer to do this on the internet why do I have to call the company - also we purchased phones- what a joke - the phone are useless - service is worthless - I signed up for phone service so I could be in contact with my children - what happens if you have an emergency and can not reach them because their phones don't work half of the time - also the telephones were not cheap.

My son tried to sign up for the insurance on the phones also and he was told he could not do it - if they offer the service on the internet why couldn't he do it and why are their customer service representatives so unpleasant

I also get an e-mail every month from the saying I can print my bill out on line - why - if the other internet services aren't correct or available why should I use this service. Also I send my payment in every month by check - they do an electronic payment with my check - I did not give them permission to do this so why are they doing it.

When my two year agreement if up I will definitely cancel the service and if word of mouth is a factor I have told everyone not to use their services.

Mary
St. Ann, Missouri
U.S.A.

This report was posted on Ripoff Report on 09/12/2004 12:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cingular-wireless/lubbuck-texas-79415/cingular-wireless-rip-off-mis-representation-of-services-lubbuck-texas-108022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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