Complaint Review: Cingular Wireless - Nationwide
- Cingular Wireless www.cingular.com Nationwide U.S.A.
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- Category: Cellular Phone Companies
Cingular ripoff, fraudalent billing, unfair billing practices Birmingahm Alabama
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I got my bill from Cingular and wondered why it was so high. I thought I stayed closed to my minutes every month. Because of my job self-employed, I use my cell phone a lot.
I found out that Cingular was charging me for SOMEONE ELSE leaving me a voicemessage on my phone. So I'm charged for checking my minutes and someone leaving me a message. I should not have to pay for someone else leaving me a message. I called and complained about that. Got no relief because I'm stuck in this contract.
Next RIP-OFF from Cingular. I up my minutes and got a family talk share plan, hey this will help me out. They told me that they would be under my plan I verbally spoke to someone about this. Got my sister a phone also, went to activate her phone through automation instead of talking to a rep.
That's when I found out that the second phone and my sister's phone only share my minutes they had separate contracts with my name on them for an additional 2 years each. I was outraged I call and complained and even tried to contact the FCC about this. But to no avail.
Next my phone was scheduled for a free upgrade, but I wasn't ready yet my phone fell into some and had to get a replacement. The rep specifically stated that I had to get the exact phone I said no problem I just needed the phone. I went online later and my free upgrade was gone. Call them about it and the rep gave me a bunch of lies. I was pissed and hung up.
I am contacting the FCC. Whoever reads this please join me in contacting the FCC for unfair billing practices. I class action lawsuit will wake them up. Or shake them up.
Destiny
Birmingham, Alabama
U.S.A.
This report was posted on Ripoff Report on 06/20/2005 06:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cingular-wireless/nationwide/cingular-ripoff-fraudalent-billing-unfair-billing-practices-birmingahm-alabama-146856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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