Circuit City Extended Warranty - Assure IS A SCAM. I purchased the accidental warranty but it was never honored. I have paid over $300 to computer repair stores because Circuit City refuses to honor computer problems after it was dropped on the ground. Mt. Laurel New Jersey

The city advantage accidental will cover power surges within the first year, will cover drops cracks and spills even the exterior software has some basic coverages for the first yeart if you bought this plan after may. To get some satisfaction you can return the warranty at anytime becuase there is a money back guarantee if you return it two years later they will give you a prorated amount of whats left over depending on your status talk to a manager and ask them what they will do you are on your third or fourth repair that they should refund your services because it was a hardware issue unless they removed viruses then that was all you. sorry. but if you have the advantage plan that covers software virus removal is included either way you shouldn't have been charged if that is the case. if they continue to give you flac call their store director or DM do not loose your temper the easier you are with them and the more you asked for their help the more they will do to try to help you. If you loose your temper or start going off no one will try i've seen this happen alot you are still dealing with people. And anyways people have flaws they usually won't go above and beyond if they are being insulted or disrespected. but try that please and bring them receipts proof etc...something to back up your story. it will help

The city advantage accidental will cover power surges within the first year, will cover drops cracks and spills even the exterior software has some basic coverages for the first yeart if you bought this plan after may. To get some satisfaction you can return the warranty at anytime becuase there is a money back guarantee if you return it two years later they will give you a prorated amount of whats left over depending on your status talk to a manager and ask them what they will do you are on your third or fourth repair that they should refund your services because it was a hardware issue unless they removed viruses then that was all you. sorry. but if you have the advantage plan that covers software virus removal is included either way you shouldn't have been charged if that is the case. if they continue to give you flac call their store director or DM do not loose your temper the easier you are with them and the more you asked for their help the more they will do to try to help you. If you loose your temper or start going off no one will try i've seen this happen alot you are still dealing with people. And anyways people have flaws they usually won't go above and beyond if they are being insulted or disrespected. but try that please and bring them receipts proof etc...something to back up your story. it will help

The city advantage accidental will cover power surges within the first year, will cover drops cracks and spills even the exterior software has some basic coverages for the first yeart if you bought this plan after may. To get some satisfaction you can return the warranty at anytime becuase there is a money back guarantee if you return it two years later they will give you a prorated amount of whats left over depending on your status talk to a manager and ask them what they will do you are on your third or fourth repair that they should refund your services because it was a hardware issue unless they removed viruses then that was all you. sorry. but if you have the advantage plan that covers software virus removal is included either way you shouldn't have been charged if that is the case. if they continue to give you flac call their store director or DM do not loose your temper the easier you are with them and the more you asked for their help the more they will do to try to help you. If you loose your temper or start going off no one will try i've seen this happen alot you are still dealing with people. And anyways people have flaws they usually won't go above and beyond if they are being insulted or disrespected. but try that please and bring them receipts proof etc...something to back up your story. it will help

The city advantage accidental will cover power surges within the first year, will cover drops cracks and spills even the exterior software has some basic coverages for the first yeart if you bought this plan after may. To get some satisfaction you can return the warranty at anytime becuase there is a money back guarantee if you return it two years later they will give you a prorated amount of whats left over depending on your status talk to a manager and ask them what they will do you are on your third or fourth repair that they should refund your services because it was a hardware issue unless they removed viruses then that was all you. sorry. but if you have the advantage plan that covers software virus removal is included either way you shouldn't have been charged if that is the case. if they continue to give you flac call their store director or DM do not loose your temper the easier you are with them and the more you asked for their help the more they will do to try to help you. If you loose your temper or start going off no one will try i've seen this happen alot you are still dealing with people. And anyways people have flaws they usually won't go above and beyond if they are being insulted or disrespected. but try that please and bring them receipts proof etc...something to back up your story. it will help