CIRCUIT CITY BOUGHT A 32" TV FOR $1800 AND WARRANTY FOR $315 IN 2005. TV LAC PANEL GONE AND NOW OFFERED A TV THAT IS WORTH $800 AS REPLACEMENT. WHAT WARRANTY IS THIS, CHANGED? NEVER GIVEN ON SITE OR LATER. EATONTOWN New Jersey

First let's address the 'not getting paper work'. The most paper work you will get is a receipt and a general booklet. The only thing actually needed is the receipt or proof there of in the system( I.e the phone number you gave at the time of purchase, the credit card number used, or just the reciept number). With the warranty's though, your getting a replacement similar in FEATURES, Not cost. With the fluctuation of prices on things, Features is what they are replaced with. Also, If you really think your getting 'ripped off'. Think about this, you could have not paid for the protection plan and been out all that money and had a broken tv. Instead, now your getting a better tv at no additional cost to you.

First let's address the 'not getting paper work'. The most paper work you will get is a receipt and a general booklet. The only thing actually needed is the receipt or proof there of in the system( I.e the phone number you gave at the time of purchase, the credit card number used, or just the reciept number). With the warranty's though, your getting a replacement similar in FEATURES, Not cost. With the fluctuation of prices on things, Features is what they are replaced with. Also, If you really think your getting 'ripped off'. Think about this, you could have not paid for the protection plan and been out all that money and had a broken tv. Instead, now your getting a better tv at no additional cost to you.

First let's address the 'not getting paper work'. The most paper work you will get is a receipt and a general booklet. The only thing actually needed is the receipt or proof there of in the system( I.e the phone number you gave at the time of purchase, the credit card number used, or just the reciept number). With the warranty's though, your getting a replacement similar in FEATURES, Not cost. With the fluctuation of prices on things, Features is what they are replaced with. Also, If you really think your getting 'ripped off'. Think about this, you could have not paid for the protection plan and been out all that money and had a broken tv. Instead, now your getting a better tv at no additional cost to you.

First let's address the 'not getting paper work'. The most paper work you will get is a receipt and a general booklet. The only thing actually needed is the receipt or proof there of in the system( I.e the phone number you gave at the time of purchase, the credit card number used, or just the reciept number). With the warranty's though, your getting a replacement similar in FEATURES, Not cost. With the fluctuation of prices on things, Features is what they are replaced with. Also, If you really think your getting 'ripped off'. Think about this, you could have not paid for the protection plan and been out all that money and had a broken tv. Instead, now your getting a better tv at no additional cost to you.

It is appart that during your remodel you failed to see that the years have gone by since you tv was purchased. 32" LCD TVs no longer cost 1800$, even the new Sony XBR4 is only like 1300 right now. As for them replacing it with a Samsung that is good. It will have more HDMI inputs, better black levels, and a built in digital tuner. If you would like it replaced with the new LG then you will have to give back 100 of those dollars because it is even cheaper. Your getting a newer better high def tv what is the problem?