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Report: #336111

Complaint Review: CIS Worldwide Clkbank.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Hanover Park, Illinois
  • Author Confirmed What's this?
  • Why?
  • CIS Worldwide Clkbank.com www.cisworldwide.com Internet U.S.A.

CIS Worldwide ,Clkbank.com They took my money pretending to be be something else. They were listed as a Cook county website. Www.cisworldwide.com Internet

*UPDATE Employee: Third party advertisement claims

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I subscribed to this web site in February. I was looking for a Cook County Website. This was listed with them. I gave them my credit card and went into the Site. I tried three names of ancestors I know were from Chicago and they were not there. I sent a e-mail within a 1/2 hour of signing up and explained this site was not what I expected and wanted to cancel. They did not respond. I went to my cred card company and they looked into it and said they could not help because I did not return my purchase. How do you return a web site.

I have not been back to this site since I tried to cancel. This has cost me $39.95 for nothing.
I do a lot of geneology on the internet This was a huge rip off

Karleen ****
Hanover Park,, Illinois
U.S.A.

This report was posted on Ripoff Report on 05/31/2008 08:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cis-worldwide-clkbankcom/internet/cis-worldwide-clkbankcom-they-took-my-money-pretending-to-be-be-something-else-they-we-336111. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Third party advertisement claims

AUTHOR: Cis Worldwide - (U.S.A.)

POSTED: Friday, September 12, 2008

Dear Karleen,

I wish to inform you that CIS Worldwide is not affiliated with the "Cook County Website" in any way.

If you were prompted to sign up to CIS Worldwide service through an unauthorized third party advertisement claim, we strongly urge you to report this matter directly to the CIS Worldwide security department.

CIS Worldwide does not look kindly upon false claims pertaining to our terms of service by any outside agencies. Please report all possible false third party advertisements/claims by sending us the page's URL where these claims are displayed so we can address them directly.

I would like to urge any CIS Worldwide customer needing any assistance to please contact customer support via email at support@cisworldwide.com. We are committed to assisting our customers through any and all issues they may encounter using our services. We're here to help!

In regard to the difficulty you may have had in using our service, I wish to apologize and stress that our customer support team responds to every single email promptly and professionally. Please be sure to always include your receipt number in all correspondence.

From all of us at CIS Worldwide, wishing you a good day and the best of luck in all of your future investigative endeavors.

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