Complaint Review: Cisco Home Products Store - Internet
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- Author Not Confirmed
- Cisco Home Products Store Internet United States of America
- Phone: 1-714-294-3365
- Web: www.homestore-ca.cisco.com
- Category: Questionable Activities
Cisco Home Products Store Pure Networks, Network Magic Pro v5.5 purchase for $39.99 US. Given license key & dead suspicious download URL, Internet
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Downloaded software trial version & later purchased legal licensed copy of same Network Magic Pro v5.5 but found supplied license key and web address unusable. Contacted technical support & she remotely analysed my computer later deciding to refer me to a support engineer on the following day.
Second day support engineer didn't question my computer setup and directed me to a download link for replacement software which was more corrupted and still directed me to the same faulty website for software license enabling.
I discussed this experience with my son, a graduate software engineer who works for a high tech US company. We are amazed that Cisco, a responsible well lnown network supplier would be associated with such a questionable enterprise.
I have wasted 6-7 hours time and 40 dollars out of pocket expense with nothing accomplished other than a bad experience with the company!
This report was posted on Ripoff Report on 12/15/2011 12:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cisco-home-products-store/internet/cisco-home-products-store-pure-networks-network-magic-pro-v55-purchase-for-3999-us-g-809691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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