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Report: #1144237

Complaint Review: Citadel FCU - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Ajrou1028 — Schwenksville Pennsylvania
  • Author Not Confirmed What's this?
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  • Citadel FCU Nationwide USA

Citadel FCU Citadel federal credit union thorndale pa Illegal car repossession! Thorndale Nationwide

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When I was 18 I got my first loan from citadel.  When I went to trade my car I'm some 2-3 yeas later citadel have me another loan since I always made my paymen on time and sometimes made extra payments.  My second loan was great until I fell behind 3 months when thinga got tight.  I moved to a new job and contacted to citadel to pay my late payments.  I gave my debit/credit card information to the gentleman I was working with and every week I made a payment.  Until he finally sent me an Email congratulations your all caught up on your back payments.  From then on all my payments were made and I made extra payments.  My payment was right around $350 and I typically payed $600 when I could.  6 months or so later I woke up got ready to drive to work and my car was gone?  I called citadel to report my car stolen with them and they informed me that the car had been repossessed overnight.  I could not believe what I was hearing.  I had made all my payments and my next payment was not even due yet.  When I asked what was due so I could pay it they told me they would have someone call me with the balance due.  That should have sent up a red flag right there.  I finally received a call back and to my surprise it was the same man I had worked with 6 months prior.  He informed me that I had to pay the full balance of the loan which was over $14,000.  When I asked why my car was taken and what I owed.  He said it was for $150, which make no sense.  I pulled up my last statement I got in the mail which had no late payments and showed my last 2 payment of $675 which is 4 payments in 2 months.  My only conclusion was he messed up when I was working with him 6 months prior.  I then called Wells Fargo to get a cash auto loan to buy the car from citadel.  I was approved for the loan but when I call citadel they wouldn't let me buy the car back but yet they wanted $14k????  Citadel ruined my credit and took my car for paymenta I did not miss.  Do not get a loan or bank with these scam artist!

This report was posted on Ripoff Report on 05/05/2014 03:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/citadel-fcu/nationwide/citadel-fcu-citadel-federal-credit-union-thorndale-pa-illegal-car-repossession-thorndal-1144237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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