Complaint Review: CITIFINANCIAL MORTGAGE CO. - Dallas Texas
- CITIFINANCIAL MORTGAGE CO. 200 Morris St. Dallas, Texas U.S.A.
- Phone:
- Web:
- Category: Mortgage Companies
CITIFINANCIAL MORTGAGE CO. Refusing to give pay-off balance for 2 years Dallas Texas
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
In 1996 we financed with Ford Consumer Finance. The mortgage then went to Associates after a few years and then to Citifinancial in 2001. We were always told two to three times a year that we were behind 2-months so we were always behind in our payments. They would make us a deal whereby we could put the late months at the end of the mortgage with no additional penalties(per their customer service rep.)
We tried several times to get a payoff amount but there was always an additional $20,000 dollars added on to the mortgage that we questioned because they could never tell just what it was for. They said they thought it was for maintenance fees. (?) So we just stayed in the house and kept paying.
Finally in 2005 I had to retire. I wanted to sell my house and had several offers but I could not get a payoff amount from them in order to solidify any of the offers on my house. I hired a lawyer and he got (3)three different payoff amounts from their lawyers. We got no answer from them until March of 2007 goving us a hearing date for a certain amount. They sent a payment history in December of 2006.
I have lost money these two years because I could not even re-finance my mortgage without a balance due amount. This company is not right and fair. What can I do now?
D.
Bloomington, Indiana
U.S.A.
This report was posted on Ripoff Report on 05/02/2007 08:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/citifinancial-mortgage-co/dallas-texas/citifinancial-mortgage-co-refusing-to-give-pay-off-balance-for-2-years-dallas-texas-1034445. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.