Report: #1066612

Complaint Review: CitiPlus Financial

  • Submitted: Fri, July 12, 2013
  • Updated: Fri, July 12, 2013
  • Reported By: takeninarkansas — Prescott Arkansas
  • CitiPlus Financial
    100 York Boulevard Suite 303
    Richmond Hill, Ontario
  • Phone: 1 877 249 9308
  • Web:
  • Category: Loans

CitiPlus Financial Steven Andrews and Damion McPherson Good at what they do which is LIE!!! Richmond Hill Ontario

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After talking with Steven Andrews in early January of 2011, I was told that I would qualify for an $8,000 loan.  He faxed me very "official" looking loan paperwork on January 12, 2011.  After signing the "loan", I faxed it back to him at 1 866 928 6257.  After Steven received the fax, he called me and told me that because of my credit being "not so good", I would need to send a deposit before my $8,000 could be deposited into my account. 

Steven then proceeded to tell me to send $485.00 to Damion McPherson. Steven explained to me how to send the money via Money Gram and to call him with receipt numbers when the money was sent.  I did as he requested and Steven told me that he would call in an hour or two and update me on the progress of the $8,000 to be deposited into my account.

Steven never called me back after receiving my $485.00.  I called at 8:00 PM the day the money was sent and left a message telling him the money was not in my account at that time.  On January 13, 2011, at 8:00 AM, the money was still not in my account and I called Steven then.  Again, no one answered and I left a message.  I called at 11:00 AM on January 13, 2011 and talked to Chris Adkins.

Chris Adkins informed me the he was looking at my account and "the bar across the screen" had stopped processing my payment at 65%.  When I asked why, he said that it showed that I needed to send another $281.00 deposit for my loan to be processed.  I told Chris that I would not send any more money and that I wanted a refund of my $485.00.  Chris said they only mail refunds and that I would receive an email notifying me that my loan would not be processed.

On January 19, 2011, at 4:00 PM, I called and talked to Steven.  I told him I had not received my $485.00 in the mail and he assured me that it had been mailed, but after further checking, he explained that it was sent to the wrong state.  Steven said that he would need to talk to a supervisor about what to do and would call me back in 15 minutes. What a surprise to find that he never called me back.  I called at 5:15 PM and left a message. 

I called on January 24, 2011 at 4:00 PM and talked to a girl that answered the phone.  She never told me her name, but after asking for mine, she put me on hold and never came back on the line.  I hung up after being on hold for 5 minutes and then called back.  No one answered the phone at all at that time.  I left another message on Steven's voice mail that day and once again on January 25, 2011 at 11:30 AM. 

That was the last time I tried to talk to Steven and figured he and everyone else involved in this scam was long gone by this time. 

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