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Report: #517446

Complaint Review: CITM LLC - Orange Park Florida

  • Submitted:
  • Updated:
  • Reported By: WW722 — Springfield Tennessee USA
  • CITM LLC 752 Blanding Blvd. Suite 100 Orange Park, Florida United States of America

CITM LLC Yet another company that SDS ,Smart Data Solutions, ADA ,American Trade Association is under! Orange Park, Florida

*Author of original report: final update

*Author of original report: Oh Yeah?

*REBUTTAL Owner of company: CITM is not an insurance company

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I've been dealing with SDS/ATA trying to get my money back for health insurance that I was mislead to buy. They want me to sign an affidavit that they are not a fraudulent company (which they are) and that I won't pursue other means of getting money back. so if I sign this affidavit & they come up with a bogus reason to decline my refund, I can't take them to court, etc. to get my money back. So, of course, I won't sign it. so I received an email from the VP of SDS who is now referring me to CITM LLC of Orange Park FL. I can't find anything much on them; no website; just an address & phone # and is listed under "Medical & Surgical Services Organizations"
Just want to list them under these other fraudulent companies that are duping people into buying "health insurance" from them. I will add more information as I can get it.

This report was posted on Ripoff Report on 10/30/2009 01:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/citm-llc/orange-park-florida-32065-8722/citm-llc-yet-another-company-that-sds-smart-data-solutions-ada-american-trade-associat-517446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
0Consumer
1Employee/Owner

#3 Author of original report

final update

AUTHOR: WW722 - (USA)

POSTED: Thursday, November 19, 2009
My husband & I got a full refund yesterday! No thanks to SDS; ATA; or anyone associated with them. And WITHOUT signing that bogus CITM affidavit! Kudos to the terrific Fraud Team of Bank of America for working diligently to get our money back! It's been a lot of work, with daily follow-up calls on everything, but it became more that it was the principle of the thing that they ripped us off & we didn't want SDS/ATA to get away with it!
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#2 Author of original report

Oh Yeah?

AUTHOR: WW722 - (USA)

POSTED: Tuesday, November 17, 2009
When I called CITM, no one could even tell me what the letters "CITM" stood for - said they did not stand for anything, just the name of the company. Did they just pull the letters out of a hat? After them asking ME a lot of questions, I FINALLY got out of them that they are a technology firm used by ATA/SDS to collect their payments. When I explained to them that I did not want to sign their affidavit because it is a Catch 22, they denied that, of course, and said it was so the money wasn't taken out by a bank after they had refunded it. I asked them (as I had everyone along this long line of phone calls & pass the bucks) if they would put in writing that I would get my refund since I fell within the guidelines, and, of course, they would not either. Everyone thru this long chain wants you to trust & believe in them yet they will not put anything in writing for you & they want you to sign their affidavit that you will not pursue getting your money back by any other means, so they can wave that in your face if you take them to small claims court or try thru your bank's fraud dept. later on. They want YOU to put something in writing, but THEY won't give you anything in writing.
I strongly suspect CITM stands for "Checks In The Mail" but I have no proof - just a suspicion. If I am correct, that does not give me a warm, fuzzy feeling since that is the oldest line around about getting your payment! I find it extraordinary that no one there seemed to be capable of telling me what the letters stand for, yet I'm supposed to trust them!
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#1 REBUTTAL Owner of company

CITM is not an insurance company

AUTHOR: CITM - (United States of America)

POSTED: Tuesday, November 17, 2009
CITM is a technology company that has been in business for over 7 years without a single BBB or RipOffReport issue.  We are not an insurance company.

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