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Report: #454466

Complaint Review: Civic Development Group, LLC - Edison New Jersey

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  • Reported By: durham North Carolina
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  • Civic Development Group, LLC 425 Raritan Edison, New Jersey U.S.A.

Civic Civic Development Group, LLC IT'S ABOUT TIME!!!! Edison New Jersey

*UPDATE Employee: More Sex, Drugs, and Rock and Roll

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I have never been the one to put CDG on blast, but this takes the cake. Last week, our office received a phone call from HR telling us that we will be closing and the last dialing date was 5/29/09. Managers and admins were to be there until 6/5/09 to assist in packing up equipment. Well today they called around 10 minutes before the shift ended and told us that today was our last day of dialing. Of course employees were angry because of how it happened and of the sorry tactics that were used by CDG to do it.

I have heard nothing but negative things about CDG since I have been employed there and that has been for some years. When we first opened up the office, the office was very professional and we have a decent Call Center Manager. When they transferred him, we had another CCM and he was also cool. Then, we got stuck with the last CCM, who is a complete jerk. He always targeted certain employees to fire and he was the worst manager that we have ever had. He didnt know how to run a call center and obviously didn't have much knowledge on anything else either.

The office had been going down every since 2007. My thing is they had called other offices before they had ever contacted us and gave then sixty days to close and they only gave us two weeks originally. Then they called the other offices and told them that they only had two weeks left. Then they called and told us today that we were shutting down today as well as other offices due to bankruptcy avoidance. I guess Mr. Keezer and his wife must be living lovely up there in Florida in their mansion.

I'm not too sad about the office closing, but not cool with how they did it. No one was really happy there anyway, but felt trapped there due to the economic crisis. You can't conduct dirty business and get away with it for too long. Now it's starting to fall back on them and I am glad. I hope that they do not open up another business until they take a class on how to treat their employees and know business ethics. They were the most unprofessional company that I have ever worked for.

From my understanding, within the past two weeks, they have closed down 10 offices nationwide and continuing to close offices. They had another layoff in corporate also, so it is all trickling right on down piece by piece. With their form of ethics and methods of how they treat their employees, they are soon about to crumble, so hey I don't feel bad.

Gettingtherunaround
durham, North Carolina
U.S.A.

This report was posted on Ripoff Report on 05/22/2009 12:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/civic-development-group-llc/edison-new-jersey/civic-civic-development-group-llc-its-about-time-edison-new-jersey-454466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Employee/Owner

#1 UPDATE Employee

More Sex, Drugs, and Rock and Roll

AUTHOR: Lisa - (U.S.A.)

POSTED: Friday, May 29, 2009

READ THE TRUTH AND NOTHING BUT THE TRUTH

I have stayed quiet concerning Civic Development Group and had intended to until I read your response. If you are truly upper management corporate employee there is no way that you are not aware of these accounts. (I assume you are a regional, director, or VP) I personally filed numerous grievances with Human Resources contacting: Helen (who is no longer in her position), Katherine, Michelle, Chris, Jennifer, Brian, Jerrie, Margarita, David, Jawana, Wendy, Lizet, Walt, Nathan as well as directors, VP, CEO etc concerning the very issues you are stating are not true. In what department do you work? The reason I ask is if you aren't on the executive team then I would agree you wouldn't know. Now, as far as the facts, let me assure you, I witnessed many of these myself and called many times concerning the issues as described. One needs to look at your responses.

4. 'Drugs /Alcohol in call center:' Again, I've been in multiple offices and know others that have been in even more centers and not once have I seen or heard of such acts occurring. I'm sure there are plenty of people that use drugs and alcohol on their own time, just as I am sure there are plenty of senators, CEO'S, and presidents of national organizations that do the same. It doesn't mean it happens or is condoned at the work place and our organization is no exception. Managers / Supervisors have never condoned or pushed any illegal substance in our call centers and if they have they have been correctly termed as per our company's code of conduct policy.
Did you work in the offices as listed in the reports? I had the unfortunate privilege of working in one of these offices and can tell you drugs were common and sold like you sell a candy bar. The sad thing is Human Resources was made aware and even received evidence of these accounts yet chose to do nothing. In fact, they turned the other cheek and would, as stated by LIZETTE, Scott would state this is under investigation I do agree policy existed to stop this, however it was never enforced by anyone in any capacity in the call center I worked in. Regional managers, call center managers, or supervisors (who all sold drugs) were not terminated as per company code of conduct policy during my employment it is apparent to me it was condoned.

8: 'Management groped, fondled, and had sex with TSR's and admins on a daily basis. These acts ocurred in the cubicles during normal business hours. Women crawled under the cubicles and performed in order to keep their jobs or to pay for drugs.' Come on.....Sure people probably had relationships with others in the office. And, I'll even agree there may have been inappropriate fraternization ( which the company is 100% against) but things do occur. But this clearly reads that people were performing these acts 'in cubicles' during business hours on a DAILY basis. It's okay to state facts and things that happened, but to put this on here and believe that people would actually believe the above statement is true and no one did anything until one person decided to put it on ripoffreport.com is crap. The above doesn't happen in hardcore pornos and I am supposed to believe people are having sex in a cube next to someone taking calls? Or those girls are under cubes while people are calling everywhere???? NO WAY!!!!!! This statement carries extreme audacity and requires some serious proof beyond the 'I was there account.'
The very idea this occurred is hard to fathom however, it did and a huge investigation occurred from it. Now, every day, no, that did not happen, however it did occur, I witnessed along with CAM as well as many others in the office I worked in. We had several women to do this and it would occur when very few employees were in the call center(12:00 noon to about 4:30 pm). The manager/supervisor would take a girl to the back of the center close to the bathrooms to do this so very few would see, however several did and reported this to Human Resources. This was investigated and a lawsuit was filed due to this and as I have stated, if you work on the executive team then you are aware of it. You make another excellent point fraternization which the company is 100% against, a policy exists on this and you sign it when you are hired however, when the corporate heads do this how in the world can you expected the company to enforce it. Human Resources was contacted many times by me concerning this and yes it did happen. Employees would have sex in the computer room (dialer room), storage room, on the call floor, and no one would enforce the policy at the call center I worked in.

I have read your response to other issues that I am unable to comment on however, many have put facts on here. In fact, the Harrisonburg Virginia office had to be closed down for similar issues. Logan had many drug raids as did Bluefield. Now, all offices may not be bad however, the one I worked in was terrible and horrible things occurred. No one and I mean no one in corporate office cared to do anything about it during my employment with CDG. I would agree that the truth may be stretched in these accounts, yet the truth is there and I can attest to it. Human Resources, when I worked for CDG, was a worthless department that did nothing to protect the employee,(be it safety, harassment, or abuse) they were only interested in protecting CDG. So many good working employees were terminated wrongfully with FTC, or poor performance, or insubordination because they chose to stand up for the few or spoke with someone investigating drugs, sex etc (The termination would void any complaint or grievance they may have filed prior because according to Human Resources they have no integrity and that came from the top) These individuals posting their issues are telling the truth. I had issues when it came to workers compensation and was told that the employee had to be terminated when they were hurt, the cost of workers' compensation premiums will not go up. (this came directly for Human Resources staff not one but all listed) I witnessed documents being altered, documents disappearing, and people signing statements that they did not write or even read. The company would transfer employees and tell them this is a great area to live and you'll love it. In fact a top executive threaten an Administrator that if she didn't move she'd need to find another job.

I agree you must perform in order to keep a job, yet you should not be forced to work in the conditions that have been described and that I have personally witnessed. I no longer work for CDG and hope that things have changed. Ned, I think you are trying to see only the facts and appreciate you sorting through the bull, yet these things did occur and nothing was done. I enjoyed working for CDG at first until it was noticed that all this was going on and would hope someone has made the changes to stop these types of behaviors.

Ned, if you are upper management start asking questions and contacting the people I have listed above and you will see these things occurred in more than one call center. I doubt you have had the experiences as the few listed here however, being an educated individual I would expect you to understand, when changes are made abruptly then some truth must be in here. Look at the CCM that have been terminated as well as the sudden and abrupt changes in New Jersey and you will find not all is as it may seem. Visit the call centers listed on here and question someone that has been working for several years that has chosen to not be a Manager, be careful you could cost that person their job. I would enjoy much reading what you discover for I am certain your opinion will change. If it has changed let me know I may go back to work for them.

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