Complaint Review: Civic Development Group - Millenium Teleservices
- Civic Development Group - Millenium Teleservices
1102 Paris Road
Mayfield, Kentucky
U.S.A.
- Phone: 270-247-4033
- Web:
- Category: Telemarketers
Civic Development Group - Millenium Teleservices mistreatment of employees, wrongfull termination,injured on job,company did not pay Mayfield Kentucky
*REBUTTAL Owner of company: Well...
*UPDATE EX-employee responds: . . . .
*UPDATE Employee: Consider the source
*UPDATE EX-employee responds: And The Beat Goes On
*UPDATE EX-employee responds: I Completely Understand, I saw first hand the shady ways that they did business
*UPDATE EX-employee responds: Civic
*Consumer Suggestion: Everyone missed the point here
*UPDATE EX-employee responds: Calvin , take action Now !
*UPDATE Employee: Apparently You couldnt gat a sale lol
*UPDATE Employee: Just TRY it for a while...
*UPDATE EX-employee responds: Knowlege is Power
*UPDATE EX-employee responds: Knowlege is Power
*UPDATE EX-employee responds: Knowlege is Power
*UPDATE EX-employee responds: Knowlege is Power
*UPDATE Employee: Intriguing yet too overstated
*UPDATE Employee: I dont belive you
*UPDATE EX-employee responds: Whatever
*Consumer Suggestion: Contact your state Workers Compensation Bureau
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Two weeks later I recieved a bill for nearly $500.00.I informed the manager of this,and he did nothing.
later I followed up with my family doctor.I was put on medication by my doctor.this medicine made me dizzy,and had me feeling as if I would pass out.I went to my manager and requested to go home.I told him I would reschdule and make up the hours. as this is done by other people as well without a problem.He stated very hatefully "you just want to make things hard for me".I said "well Scott if its such a big problem, Im sorry but I need to go home, this medicine is making me sick.
I returned home.I called him and let him know he had no reason to speak to me with such a hateful tone, and that I felt he was being very unreasonable. And I have consistantly been in the top 12 fundraisers in my section. He got very smart with me and told me not to bother coming back.I was wrongfully discharged for no reason except he was having a bad day.I was Ill and found out my blood pressure was dangerously high.And I am now being constantly harrassed by the Jackson Purchase Hospital for a $500.00 bill I was assured would be payed by the company!I dont feel it was right for this man to fire me because he was having a bad day. And for being sick. Is this Legal?? I made this company allot of money to be treated this way? AS company that lies and steals money from old people in nursing homes!I am glad I nolonger work for this decietful organization.
They push and threaten there employees to to fill the companys bank accounts. Not to help legitimate charities. and they make us do it with threats of termination every day. Some of us do have a conscience, but unfortunatly like everyone else we have bills to pay. And now,because my manager was having a stressfull day, I nolonger have a job. And am not entitled to unemployment insurance. Which I should be! I was wrongfully discharged by this man who just cant handle any pressure. I didnt think it was legal to fire someone for being sick. And now my credit is suffering because I was lied to about them paying this hospital bill that they assured me the company would pay! What can I do to these sick, lying , heartless people who steal money from the sick and the old so they can fatten there bank accounts? I know for a fact that this is a scam. And It made me sick to have to do such a job. at the same time being threatend with termination if it wasnt done exactly the way they wanted it done. EVERYDAY!
I was forced to tell there lies to make them wealthy. And I did what I was instructed to do, even though I knew it was wrong. Because like everyone else I have to pay my bills. And because I was unfortunate to get sick I was fired for it!
Is there anything I can do legally to recieve justice for the way I've been treated by these ungreatfull leaches? I am willing to do what ever it takes to bring this disgusting fraud to the publics attention. I did my job! They owe ME!
Thankyou
Calvin
Murray, Kentucky
U.S.A.
This report was posted on Ripoff Report on 07/18/2004 12:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/civic-development-group-millenium-teleservices/mayfield-kentucky-42066/civic-development-group-millenium-teleservices-mistreatment-of-employees-wrongfull-term-99400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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Well what i have to say for this, is the fact you reported that your office was in oshawa, it says u live in the U.S. First of all you have no health coverage like we do here in canada. I agree with you about the job, however it is not infact a scam at all, in knowing and being employed by this company you should have known calling in sick would get you fired because if youre not at work your useless to them, why would they keep you knowing you have a head injury and this probably won't be the last time out of work. Your manager shouldnt have treated you the way they did but the circumstances they did fire you under were legite. If you cannot by any means prove you were hurt at that specific office no file can be committed. the doctor you saw should have written you a letter. Also you can never just take somebodys word on a payment like this. When somebody tells you they are going to pay your hospital bills have them write it down and document that, talk is cheap. Now that you have already made this mistake you cannot fix it or take legal action, you cannot blame a company for an employee's action, weather or not he/she is a manager. Like it or not.
Do next time you trip and fall do make sure that somebody documents their words then you may be able to create a court case out of it. This accident happend at your own discretion and you went to the doctor on your own discretion, i guess you will think next time before you believe everything everyone tells you.
Re: This company is no scam, and a percent of donation are put through to charity.
Jebbi
#2 UPDATE EX-employee responds
. . . .
AUTHOR: Piltch - (Canada)
SUBMITTED: Thursday, April 02, 2009
Secondly, MTS does teach you to lie. "Sound like a policeman, sound like a fire fighter", I was told that daily while I worked there. I was also told how to mumble key disclosures like "the call may be recorded for quality purposes" or "although only 15% of the collected money will go to (association), they believe it's well worth the effort" so the donor wouldn't hear it, and would be more inclined to give money. The FTC you say? They would investigate?
Funny you should mention that. . . .
Turns out the FTC has come down on MTS, and it's parent group CDG, quite hard. Seems that an organization that they were fundraising for was so profitable, that they decided "Hey! Let's buy this charity, continue to sell it to clients, and now we can tell them that 100% of the monnies collected will go right to the organization", which technically wouldn't be a lie, since they own it, and all the money would be going to them. FTC said nuh-uh, and has ordered them to pay back all 300 million dollars collected for this fund. Of course, CDG isn't doing that, instead their moving all of their funds off-shore, and I'm sure soon they will be gone, CEO's in tropical locales with lots of money and all.
Of all the job's I have held, this is the scummiest, under-handed, fraudlent one of them all. They're not donations, they're sales. Old lady on a fixed income? Who cares, squeeze her while she's alive. I heard managers bragging about how they got a 25 dollar donation out of a woman on her death bed. There's an entire culture of taking money from those who don't have a lot and being proud of it. As I was told by my managers, these people are suckers. Rich people know better than to give their money to these groups, but the poor don't. If they knew how to manage their money, they wouldn't be poor.
My office, Office 43 in Oshawa, is a sess-pool. Most employees are criminals and ex-cons, sprinkled with a couple of students, the odd crack-head, and a couple of single mothers, who were sexually harrassed constantly. If you had a pair of t**s, you were hired, if you didn't put out, you were fired.
Anyone defending CDG or MTS has bought in totally to this culture, prehaps because they want to climb a ladder or because they're too dim-witted to notice whats really going on, but anyone with a heart will tell you, every phone call you made chipped off a piece of your soul forever.
First of all, when reading these complaints not a single one of these people has taken the time to check themselves for things like spelling, grammar, or sentence structure. I can imagine they took the same care and diligence when fundraising. I wouldn't expect someone who can't put a sentence together to understand how one of the largest private companies in North America works.
As for the argument that CDG solicits small charities for exploitation, show me a successful company that doesn't try to grow and aquire new business. Many of these charities are referred by other charities with existing contracts because of their positive experience. I have yet to see a group CDG is fundraising for that doesn't proudly boast that it is the largest association of it's kind in the state. They are real organizations and charities, I have met representatives from three of them, and seen their charity work in my town and others.
As for the mistreatment of seniors, both as employees and donors, this is false as well.
As I said I ran two of their call centres and seniors are some of the best fundraisers around, they show up for work every day, they have a developed ethic and a level of maturity not shown in any of these complaints.
As for seniors donating, their donations are obviously smaller and represent a very small fraction of the actual amount raised. It simply doesn't make business sense to harass your least profitable demographic, let alone to arouse the indignation of younger sons and daughters. CDG also has numerous checks and balances to ensure that pledges are legitimate, the donor indeed wants (and this is what counts... WANTS) to pledge. I can say from experience that you cannot change an 80 year old person's mind, they tend to be set in their ways. So some fresh-faced 20-something-year-old fundraiser "pushing" a senior into donating in the space of a thirty second phone call is laughable.
Finally, in life and in business you reap what you sow. This company is established, growing and makes an honest effort to be fair. If they truly engendered such spite from all their ex-employees they would find themselves out of potential recruits for employees real quick. Many of these "complaints" have stated they target small-midsize towns with high unemployment (maybe because they need employees?) so wouldn't it stand to reason that word-of-mouth would be very important to their recruiting efforts in a small town?
These are but a few of the problems with the inane and childish arguments these jokers have presented here. I could go on and on pointing out the flawed logic of these people but it would be another fifteen minutes I'll never ever get back.
I have since moved on to other things so I'm completely impartial here, and I thank CDG for giving a guy with little education and a lot of talent a chance to shine and a leg up in life.
NS
#4 UPDATE EX-employee responds
And The Beat Goes On
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Wednesday, April 12, 2006
#5 UPDATE EX-employee responds
I Completely Understand, I saw first hand the shady ways that they did business
AUTHOR: Ray - (U.S.A.)
SUBMITTED: Friday, February 17, 2006
#7 Consumer Suggestion
Everyone missed the point here
AUTHOR: Rebecca - (U.S.A.)
SUBMITTED: Monday, August 22, 2005
There are a TON of companies that do not follow the correct procedures, leaving the employee in limbo. In most cases the employee quits or gets termed in the middle of getting things corrected.
FYI the State of KY is an "at will" State, meaning they can hire and fire at will without having to have a reason unless they try to stop you from getting unemployment.
This sounds more like a case of a minor slip and fall that was handled wrong.
#8 UPDATE EX-employee responds
Calvin , take action Now !
AUTHOR: Tim - (U.S.A.)
SUBMITTED: Monday, August 15, 2005
I use to work for these people in the Corbin Kentucky Branch. and i can tell you that this branch office is now Closed , came and gone in 5 years ... and speaking from experence with this office, they have(had) Serious Problems From the start. it was Telemarketing for Quest Communacations and Fun Raising. and YES the Fund Raising is a Scam !!!..
How Many People do you think would Donate if they Knew that LESS than 20% of their Donation went to the People they think they are supporting ?? ( Not Many ) and in this case it was for the "Fraternal Order of Police" ( Big Deal Right ? )
Anyway, Yes it did pay decent Money ( for this Area) But you had to put up with alot OF BS ( which is Beside the Point of this Topic) and i have Witnessed Sexual Harrasment in some Forms.
But as far as "Calvin" Getting hurt while at Work and on the Clock,It is Civic Development Group - Millenium Teleservices Responsibility to pay any Medical Bills that arrise from an Employee getting hurt on the Job.
And as For "Calvin" this website is the Place for you to start to get your medical Bills Paid.
http://labor.ky.gov/dwc/ombudspec.htm
OR if they remove the above link just Google "Kentucky Office of Workers Claims"
Good luck to you Calvin.
#9 UPDATE Employee
Apparently You couldnt gat a sale lol
AUTHOR: James - (U.S.A.)
SUBMITTED: Sunday, July 10, 2005
I have been with the company for 4 years and here is the reality you need to see.First off nobody is getting robbed the people we call agree to give the dnation and if it was lying or deceptive then the FTC would lock the doors.Ya alot of the less fortunate people are the ones that end up giving but did you read the script in front of you.Lets asumme you did and in that case the donor made the choice to give.If you lies to get it then your in the wrong not Civic.As far as the % ya it could be more but its better than none and thats what alot of them would have had.
I mean dude i have worked for several offices and have been a mgr abd caller and am a caller again in a new office so i have seen several sides of civic.I have my issues with the company but the guys on this site make it sound so bad and im sure that you see it that way but what i see guys and girls wanting to whine about something that does alot of good in alot of ways.
This company does go to underdeveloped towns but how will that hurt he town its a job for alot of people and the remark in one complaint about employing people that are to stupid to know the diference is a very nice comment. I find it great to tell people thay are stupid so whoever wrote that one pat yourself on the back.
Ya there is alot of drugs in the company but you find me any company where at some level certain employess dont use them. As far as the belitteling of people i have seen that myself but it was always people who were not foing there job.
I mean they chose not to do it,They could do it but wouldnt.
Bottomline people is this its a job for small communities and school kids and it does raise some money for great groups so quit the whining and let people make there own choice.
#10 UPDATE Employee
Just TRY it for a while...
AUTHOR: Timothy - (U.S.A.)
SUBMITTED: Friday, July 08, 2005
All of the complaints that I have read so far on this website are written by individuals that can't even spell in good english, much less speak it. What I have to say is probably not what most people that visit this site want to read.
You want to read about scandals and rip-offs, then you're not going to get it here!! Millenium and CDG do bring jobs to communities that need heightened employment, just look at the location of the call centers. They are not located in New York City, Los Angeles, or any other locale where there are a million things to do other than being a telemarketer. They are usually located in a place outside the norm where people are looking, and need, a decent paying job without the fuss of commuting. There have been aspects of this company that I have personally questioned and been suspicious about, but have you ever had a job that you were 100% satisfied with? Things happen in every professional environment that might offend some people and that is why they have a grievance line, but don't think that you are not being payed attention to just because they do not kneel down when you call.
How many people do you think call that same line per day? Just because you think that you have been treated unjust? The company is HUGE!! Let's put this into numbers: Have you ever been written a Disciplinary Action for overtime (DA)?
Do you know why? If you were to calculate the figures at just 50 offices, 50 TSR's per office, all making seven dollars per hour (and these are underestimated figures), then if everyone were to work just 30 minutes of overtime per week, it would cost the company close to three-quarters of a MILLION dollars!!!! You do the math (It is more like 600 and some thousand, but who's counting)? They are!!!
The fact about it is that you cannot blame the local office that you work or worked at; you can't even blame the corporate office because they have enough s**t to deal with. I have, and have met, a lot of good friends at these call centers and they are all just trying to make a living just like everyone else. If you you think you are getting screwed, take a job on Wall Street and see if the same bulls**t doesn't happen!!
If you are not happy, get a job somewhere else. Try shovelling fries and see if they they raise you to seven or eight dollars an hour after the first week. As far as ripping people off, people only do what they want to do, and you cannot make them do any different. You (by law) CANNOT lie to them, mislead them, or misrepresent yourself to them in any way.
What is so wrong about that? Yes, you get cussed out, threatened, and talk to a variety of impolite people, but what do you expect? Before you were a telemarketer, how did you treat people who were? In short, if you don't like the fact that you get payed pretty decent money to just answer a "beep", then quit and go cook somebody's burger for minimum wage!!
If you do have any personal comments about things, feel free to email me at strobelt895@yahoo.com. I work at the Paintsville, Ky office #38. My name is Tim Strobel, agent #910731, and if you are, have been, or are thinking of being a telephone sales representative, feel free to contact me and I will get back in touch with you by any means that you give me (even by voice phone if you like)!
Sincerely (with a lot more to tell),
Timothy Strobel
#11 UPDATE EX-employee responds
Knowlege is Power
AUTHOR: Lisa - (U.S.A.)
SUBMITTED: Sunday, September 26, 2004
I recommend anyone who has been fired or discriminated against, please contact the EEOC.
Calvin, you can sue the company and get your job back not that you would want it back. If you know anyone who witnessed or has information about what happened to you, please contact them.
#12 UPDATE EX-employee responds
Knowlege is Power
AUTHOR: Lisa - (U.S.A.)
SUBMITTED: Sunday, September 26, 2004
I recommend anyone who has been fired or discriminated against, please contact the EEOC.
Calvin, you can sue the company and get your job back not that you would want it back. If you know anyone who witnessed or has information about what happened to you, please contact them.
#13 UPDATE EX-employee responds
Knowlege is Power
AUTHOR: Lisa - (U.S.A.)
SUBMITTED: Sunday, September 26, 2004
I recommend anyone who has been fired or discriminated against, please contact the EEOC.
Calvin, you can sue the company and get your job back not that you would want it back. If you know anyone who witnessed or has information about what happened to you, please contact them.
#14 UPDATE EX-employee responds
Knowlege is Power
AUTHOR: Lisa - (U.S.A.)
SUBMITTED: Sunday, September 26, 2004
I recommend anyone who has been fired or discriminated against, please contact the EEOC.
Calvin, you can sue the company and get your job back not that you would want it back. If you know anyone who witnessed or has information about what happened to you, please contact them.
#15 UPDATE Employee
Intriguing yet too overstated
AUTHOR: Gabriel - (U.S.A.)
SUBMITTED: Monday, August 16, 2004
sincerely,
Alex Malinajdovski
canton, ohio
office 25
#17 UPDATE EX-employee responds
Whatever
AUTHOR: Crystal - (U.S.A.)
SUBMITTED: Thursday, August 05, 2004
I can't even believe you when you say the manager Scott said you would get workmans comp. Where you even a full time employee? I mean, you didn't have insurance in which they offer to full time employees, and you chose not to have it I assume. Nothing in this life is free. I am so tired of hearing people like you complain that a company ripped you off, and accuse them of ripping elderly people off.
I have lots of elderly family that will contirbute to this company any time they call and ask. There may only be a small portion of donations given to the acctuall organization, but they are getting that portion. If they weren't, don' you think the Federal Trade Commision would step in. I mean, give me a freakin' break. You just sound like a whinny 16 year old who got his frist job, got fired because he has a smart mouth and can't handle it.
Sincerely,
#18 Consumer Suggestion
Contact your state Workers Compensation Bureau
AUTHOR: Deb - (U.S.A.)
SUBMITTED: Sunday, July 18, 2004
Someone who cares.
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