Clear Sight Glasses ,Clear Sight Night Driving Glasses Paid them for 2 pairs of clear sight glasses and they have charged my cc account. Told me my order was shipped on 12/27/17 and I have never received my order. California

On Dec. 26, 2017 I ordered 2 pair of clear sight driving glasses. They posted an ad on Facebook, with the heading: Sales Gone Viral. I ordered 1 pair of HD Night driving glasses, and i pair of daytime glasses. I paid them by credit card. Dec. 27, 2017, I received an email saying my order has been shipped. On my CC statement I see that they charged my account $10.63 one day and then the following day they charged $15.98. Today is January 21, 2018, and I still have not received my order. They gave me an address to email to: support@clearsightglasses.com. I tried emailing there several times and I keep getting a message that it can be received and that I should contact my postmaster!! I have also tried, many, many times, calling their phone number (415-727-8750) but I keep getting a recording that they can't take my call and to send an email to support@clearsightglasses.com. This is not good business. I just want them to refund my money or send me what I have paid them for.