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Ripoff Report | Cleara Review - Internet, Select State/Province
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Report: #1102859

Complaint Review: Clearance.co - internet Select State/Province

  • Submitted:
  • Updated:
  • Reported By: eddie — Yuba City California
  • Author Not Confirmed What's this?
  • Why?
  • Clearance.co 9190 W. Olympic Blvd. #200 Beverly Hills, Ca. internet, Select State/Province USA

Clearance.co never provided product paid for- will not respond to e mail phone is never answered -mail box full internet California

*UPDATE Employee: We would like to resolve your order issue

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this company's ad poped up and on oct. 28 2013 i bought and paid for a childrens learning tablet for $29- item never received and e mail not responded to - the phone number is answered ans says the mail box is full- filed a report with the la county da's office my main concern is these crooks have my credit card number

This report was posted on Ripoff Report on 11/28/2013 02:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/clearanceco/internet-select-stateprovince/clearanceco-never-provided-product-paid-for-will-not-respond-to-e-mail-phone-is-never-a-1102859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

We would like to resolve your order issue

AUTHOR: Clearance.co - ()

POSTED: Monday, June 09, 2014

Dear Valued Customer.

We are very sorry to hear that you experienced issues dealing with our customer service department.  Having worked with Clearance.co since inception, I can personally vouch that we are a reputable company.  We have a large volume of orders and a very low percentage of those have problems.  If an issue ever does arise, we do everything in our power to resolve them.  With that said, you clearly had a negative experience.  We want your business and we want to offer you some type of credit or adjustment for your frustrations.  Please reach out to us at support@clearance.co, or contact us on our website http://www.clearance.co/contacts. Let us know the order number, and let us know the issue with the order. Please also reference Ripoff Report and my name, John Long, and I will personally escalate this matter.  Again, we are very sorry and we are here to resolve this.

Our Apologies,

Clearance.co

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