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Report: #1330970

Complaint Review: Clearlice aka Natural Solutions - Internet

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  • Reported By: snowy — Kamiah Idaho USA
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  • Clearlice aka Natural Solutions Internet USA

Clearlice aka Natural Solutions -- Howard Schector & Ariel Warning: Their object is to get you to purchase a product that does not work & then not refund Boca Raton, FL Internet - based in Florida

*Author of original report: Update

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Dear Internet Consumers:

Please don't waste your money.  We spent $157.00 to treat ourselves.  After sitting and freezing for an hour with their product on, per their directions, nothing happened at all.  We immediately treated ourselves with another product from stores that was effective right then.

The other reviews are correct.  The product does not work, at all.  The goal seems to be to take your money.  Then, through slick operations and mindset they fanatically will not refund, nor accept the product return.

Possibly their product doesn't work for some, but does work for others.  An honest business would refund for those who the product doesn't work for.  The complete fanaticism in not refunding tells me there are more seeking refunds, than the number not seeking refunds = their product does not work!  I also believe this to be a bogus product taking advantage at huge prices in a fraudulant business.

I intend to followup.  This is just so that no one else is taken advantage of through dishonesty. I intend also to contact my bank/debit card to see what can be done.  Every chance I get, I will be warning about this company. 

I sent an email asking if their product worked for pubic lice.  Response was that I was encouraged that it does work with success on some.  No special directions were addressed in the emails for use of the product for this.  Yet this is one basis used for not refunding = special directions needed to be followed.  I asked why "special" directions were not mentioned.  They have no answer for this.  Guess what.  I have the emails they are trying to say don't exist.   Also, believe me, it would never work if sitting in the product for 1 hour has no effect whatsoever.

Slick Operations Tactics:

1.  Citing what they "guarantee" vs the actual experience

2.  Saying you didn't follow directions

3.  Refusal of returned packages without their "Authorization Number" on the package

4.  Howard says he will call back about seeking an authorization number, and does not

5.  Encouragement to purchase, saying it works for "some"

6.  Demeaning talks about treating personal areas & suggestion that you can't follow directions

7.  Saying they have a 60-day return policy.  Mail refunds are guaranteed within 30 days.  So, if you go beyond the 30 days, you have absolutely no recourse.

8.  Providing a "Returns Policy" referencing a "30 day satisfaction guarantee"

9.  Back 'n forth between Ariel & Howard when their arguments for not refunding are not appropriate


This report was posted on Ripoff Report on 09/30/2016 01:21 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report


AUTHOR: - ()

POSTED: Monday, October 17, 2016

Dear Consumers:


Clearlice/Howard did call and offer a refund!

However, I am not taking, or pursuing a refund because of the plight gone through due to the devastating hurricane they recently endured.

Also, as circumstances have it, we did not use the product correctly.  On this point, I personally cannot say if the product works, or not.  However, there are many reviews that portray gratefulness and happiness in using Clearlice vs one or two grumbles.

In my humble opinion, Clearlice is to be commended for offering a safe product that doesn't harm the body like pesticides do.  I think of the children.  They are also leading-edge in their knowledge about lice and treatment of infestations.  I am sorry, I was wrong about their policies with refunds.

Thank you Clearlice!


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