Complaint Review: Clearview Energy - Dallas Texas
Clearview Energy Various names throughout the country. A scamming energy supplier servicing many states. Dallas Texas
Be wary of this company and the tactics that they use both in service and sales. The sales people flat out lie about the electrical supply rates promising they will always be lower than your electric company, you don't find out until you're locked into a one year contract that you realise they are actually two cents higher.
Getting in touch with them is an issue at any time of the day, be ready for at least a 35 min. wait to speak to customer service and then be sure to get employee ID numbers from EVERYONE that you speak with. I write down peoples names and the dates that I've spoken with them, but didn't get ID numbers this was a mistake because twice I've been told the person I spoke with didn't exist. Strange that even the Supervisor I talked to didn't exist....
Even after your contract is finished they try to either continue to bill or charge for early cancellation even if you've cancelled on the correct date. It took me 2 months and many hours on hold to get them to stop billing an early cancellation fee for service that was cancelled at the end of the contract. I still don't know if I'll continue to receive bills for "Early Termination"
Do NOT deal with this company.
This report was posted on Ripoff Report on 08/09/2013 02:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/clearview-energy/dallas-texas/clearview-energy-various-names-throughout-the-country-a-scamming-energy-supplier-servici-1074507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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