cleo's vip room Failed to pay my winnings, started to pay, and stopped not sure Internet

Yes hello, I have been a player at cleos vip room promotional casino, i have one a few times first time i one 6000.00 went through all of there bells and whistles to get payment took about 5 weeks or so but they finally started sending payments of 2000.00 at a time of three checks good and they cleared. Then just before august i won 30,000.00 it took awhile to get my withdraws started i started to get my withdraws in October at 2000.00 a draw by november 28th they had payed 12000.00 december comes around waiting for withdraw nothing on first week so i talked to cleos chat they told me there server was down they told me i would get an email from them i waited and waited it comes to second week in december i get the same run around i do keep all records of the chats that i have with them stating they are going to pay me i tried to go to another website to help me to get my money askgamblers.com they were able to get me another check 1-26-2015 i was told i would get payment this week with more delays and excuses of my checks coming they still owe me 15000.00 if some one could help thank you.