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Report: #349634

Complaint Review: Click Sales Inc - Boise Idaho

  • Submitted:
  • Updated:
  • Reported By: Hatfield Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • Click Sales Inc 917 S. Lusk Street, Suite 200, Boise, Idaho U.S.A.

Clkbank, Click Sales Inc Fraudulent Amex Charges Boise Idaho

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Just like several other reports, clkbank charged my Amex for charges for a download service regcure.com.
I was offered a copy of Winzip 8.1. a throrough search of the web site convinced me I was downloading the latest copy of winzip from winzip. It turns out I was charged 29.95 and then 39.95 for a download service for downloading winzip 8.1. I was given a registration # and Sales order numbers

When I called Amex they said they could do nothing.
When I called Clkbank they said they could do nothing.
When I emailed regcure.com they put me in the electronic response we will answer you in the order received: nothing yet.
When I called winzip, the sent a helpful response:
Hello,

Sorry to hear of the problem.

Unless you purchased WinZip software from http://www.winzip.com, you have not purchased a registration for WinZip software.

You purchased a membership in in a download service which is not affiliated in any way with WinZip Computing. If I may suggest, you could request a refund from your credit card company for these charges unless you want a membership in their download service. If you check your credit card statement, you may also have been charged for additional services from them.

The cost of a single user license of WinZip software is $29.95 plus shipping if you choose to receive a CD by mail.

If you would like information on how to order WinZip software, please let me know.

Valerie Syme
WinZip Customer Support
WinZip Computing
______________________________________

Introducing WinZip E-Mail Companion 2.0
Zip & encrypt outgoing e-mail attachments in one simple step And now works with Microsoft(R) Outlook Express!

http://www.winzip.com/downec.htm


I called amex back with this information and they agreed to remove the charges from my bill. They wanted a copy of the rip off report too. Case closed, and I hope amex can do more than I can in discouraging scams like this.

Big john
Hatfield, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 07/10/2008 11:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/click-sales-inc/boise-idaho-83706/clkbank-click-sales-inc-fraudulent-amex-charges-boise-idaho-349634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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