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Report: #1161359

Complaint Review: closeout digital - Internet

  • Submitted:
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  • Reported By: Blake — Wenatchee Washington
  • Author Not Confirmed What's this?
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  • closeout digital Internet USA

closeout digital As far as I am concerned I have been robbed and am considering calling the police. San Jose Internet

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I bought a Nikon D7100. When I say bought what I mean is that Closeout Digital took my money for my order but I have not actually touched this mythical devise. My order was placed on June 13th 2014 with a promise of ground shipment with a 12-15 day delivery. Well the 15 days has come and went and another 14 days will have gone by on Monday July the 14th. I have e-mailed requesting and never received any tracking information (and I get that it is difficult to give accurate information when you never ship the product), I have called many times and been put on permanent ignore, the phone messaging tree has a button to push for tracking information that starts the phone message over again, and the one time I spoke with an actual person I was told I would see my camera on July 9th.  As far as I am concerned I have been robbed and am considering calling the police.

It is difficult to resolve disputes with companies that rarely answer their phones. Even the ordering process was horrible. I was told to call to verify my order and the agent tried to upsell me everything in the world and then asked me if I wanted a battery with my camera because it did not come with one. At that point I asked them not to proceed with the order because I wanted to research other camera options. By the next morning, my card had been charged.  

Do not do business with this company.

This report was posted on Ripoff Report on 07/11/2014 01:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/closeout-digital/internet/closeout-digital-as-far-as-i-am-concerned-i-have-been-robbed-and-am-considering-calling-t-1161359. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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