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Report: #412199

Complaint Review: CloseoutGenius NaviGenius - Las Vegas Nevada

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  • Reported By: Portland Oregon
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  • CloseoutGenius NaviGenius 1405 Vegas Valley Dr Las Vegas, Nevada U.S.A.

CloseoutGenius Navigenius Bait and switch, expensive upgrades upsell Las Vegas Nevada

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These guys had a very good price on a Garmin GPS I was interested in. Should have checked them out before ordering. Order went fine but the next business day got an email saying I had to call them to verbally confirm my order for security purposes. When I called, they asked about the shipping/billing address but it was really just a scam to try to get me to buy the newer maps (the unit comes with the 2007 maps per the guy on the phone). Since I had already read at this point that they were into trying to upsell you on expensive options, I just said no to the maps and the guy said thanks and hung up.

After a couple mins I got an email telling me that (surprise, surprise) the unit was now backordered for 2-3 weeks). I suspect if I had gone for the upgrade it wouldn't have been backordered (and their site shows it even now as "available").

May end up just cancelling this order as who knows what I will end up, what the warranty situation will be, ... Other posters have indicated they are related to some company in NY and the guy I talked to sounded like he had an accent from that area.

So far my credit card hasn't been charged but at best these guys seem a bit slippery and shady. I buy a ton of stuff online and until now haven't had any company be this questionable.

Xboxmeister
Portland, Oregon
U.S.A.

This report was posted on Ripoff Report on 01/14/2009 07:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/closeoutgenius-navigenius/las-vegas-nevada-89102/closeoutgenius-navigenius-bait-and-switch-expensive-upgrades-upsell-las-vegas-nevada-412199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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