Report: #1372981

Complaint Review: Closet box

  • Submitted: Fri, May 12, 2017
  • Updated: Sat, May 13, 2017
  • Reported By: Regina — San Francisco California USA
  • Closet box
    2010 newcomb ave
    San Francisco , California

Closet box Storage San Francisco California

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My room mate stopped paying rent but continued collecting rent from me. After delaying our eviction he moves out without saying a word to me. So I have to put my stuff in storage. I don't have a liciense and didn't want to bug my friends for help. I find closetbox online and it says they pick up your things and when u want them back they deliver it to u. When I called to get their prices? I was told if I get my stuff out in 2 months the delivery charge would be $29. When I called to get my stuff out a different person said it would cost 2 times the rent plus $29. I was shocked and asked why I was told a different price . He said some agents don't like to give the price because people get upset! I said Don't you think people should know what they are getting? He said well ya. I called my mom to see if she could help cuz I didn't have the money. She said she would pay, she called the next day and the person she talked to said it would be 3 x the rent plus $29. My mom told them she had to call me. I look online to see what it says there and it says 1 months rent plus $29. I call them ask to speak with the manager he says it's 2 months rent plus 29. I ask why their website says I months rent. He wouldn't answer me just kept repeating that it was 2 months rent plus $29. I believe they are scammers! I am suppose to get my things back on Monday! I will see if they return everything if they don't I will contact u again!

This report was posted on Ripoff Report on 05/12/2017 10:43 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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