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Report: #1358208

Complaint Review: Cloud 9 Vapor Lounge - West Chester Township Ohio

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  • Reported By: Josh — Hamilton Ohio USA
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  • Cloud 9 Vapor Lounge 4962 Union Center Pavillion Dr, West Chester Township, Ohio USA

Cloud 9 Vapor Lounge Cl9ud Sells faulty equipment West Chester Township Ohio

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 2 devices I bought at the West Chester location broke within the first 2 months of use. After the first device all of a sudden went dead I was told by the manager that he couldn't fix it and that I needed to buy a new one. 3 weeks after I bought the second one, the USB port broke off inside the device, so I couldn't charge it. When I went in to get the second device looked at (and hopefully fixed) they told me that it couldn't be fixed, that I needed a receipt, and that it had to be returned within 2 weeks (even though the manager told me -- while I was deciding on whether or not I wanted to buy the second device -- that there was a month warranty on the device I ended up buying.) The person at the counter then implied that it was broken because I was being too rough with it (I plug it in every night and put it in my pocket throughout the day.) This is not to even mention that 3 of the 7 times I stopped in to pick up my juice, they were out of it. I feel like this business only cares about you when they benefit or when they want to sit around and BS. I'm beyond disappointed in my experience.

This report was posted on Ripoff Report on 02/24/2017 04:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cloud-9-vapor-lounge/west-chester-township-ohio-45069/cloud-9-vapor-lounge-cl9ud-sells-faulty-equipment-west-chester-township-ohio-1358208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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