dermessence, purcosmetics Faceless crooks use survey to ripoff student Internet

On April 6th, 2017, I booked a Greyhound bus ticket for myself and a colleague. We were scheduled to do a presentation at Germanna community college, Fredericksburg, VA. After booking, a window appeared that, I have been selected to take a short survey after which there is a price for me. I took the survey and was presented with a number of gifts to choose from with different price tags. I went through and as a man, I was looking at the gifts for men such as watches and shades. However, after filling the forms, a message comes that the supplier had declind. As a result, I tried with the other gifts including the cosmetic products and all gave me the same responds. All the gifts had a small amount as cost for shiptment. Indeed, I also tried the cosmetic products thinking that, should it be successful, I will give it to my wife. 

The next day, I received a call from a lady from the cosmetic company that they have noticed that I have visited their website and that, they are willing to offer me the products at a promotional price. I declined saying that I am not interested. Because of the many attempts I made at the site, my card provider blocked me so I had chalenges the next morning trying to book an urber to the Greyhound bus terminal. It was my colleague who used his card to book the uber. I called my bank providers which asked me a lot of questions on my recent transactions to unlock my card. In the questions, there was two small withdrawals which I found strange but because it was small, I did not raised any objection.  These were:

" Purchase authorized on 04/08 CLREYESERUM 888-304-9424 FL - S 387098658443078. Card 3279 - 4.89" and

"Purchase authorized on 04/08 PURFACECREAM 8778748143 FL -S387098658139596. Card 3279. 

Since these were just some few days after the attempts to get a gift and pay for the shipment, I took it that, my gifts had been processed and the above transactions were for shipment. Fortunately, one of the gifts - a Q&Q Quarts water resistant 5 Bar wrist watch was delivered. However, I did not receive any skin or cosmetic product whatsoever even though I was expecting because to me , I have paid for shipment. 

On Sunday, April 23rd, I received a call from 805 452 6320. At first, it was a lady, then she handed over to a gentleman who did not bother to find out if I had the time to talk. He spoke for 30 minutes trying to tell me about a vacation and a 3-night stay I will be winning if only I and my wife could attend a program. He told me to try and bring my wife. I told him my wife can not make it but he was insiting which was quite strange to me. He ended up saying that, he trust I am the man of the house and he believes whaever I say, my wife will obey. He also was asking me to come along with my credit card and that, they will not charge anything, they will only need me to show my credit card to a machine for verification. This was the last stray that broke the camels back. I subsequently told him I can no longer continue the conversation. He asked me when he should call and I told him the next day. He called the next day (04/24) and and two days later, April 26th. On both occasions, I did not pick up. 

Surprisingly, I saw that, there has been some deductions in my account which I did not authorized, dated - 04/27/17. These are as follows:

Recurring payment authorized on 04/26 - CLREYESERUM 888-304-9424 FL S307116487496179. Card 3279 $ 93.89.

Recurring Payment Authorized on 04/26 PURFACECREAM 877-874-8143 FL. S587116487496179. Card 3279 $ 94.95

I went to the website and took the contact that was there, I calledon 05/05 but was told by the answering machine that, it was after 6:00pm and that the office had closed so I should leave a message. I went online, and fortunately for me, I saw this ripoff site and an old lady have provided a similar complain about the activities of this company. I also realized that I can call the contact that came with the transaction. I called and a lady picked the call. The lady did not asked me of my reasons for calling but rather started asking me about my shipping address, telephone number and my name. I raised concerns about that but she insisted she needed to confirm my identity first. 

After taking my details, I told her my complains but she told me there was nothing she could do about that. I told her, it was a survey I did and that, it was not a trial. Moreover, how can it be a recurring order? Worse of all, I am a young man of 40, I do not need any cream worth such an amount. I told her I will go public and seek legal redress. She told me the only option is for them to give me a 50% refund. I rejected it, asking for a full refund. I asked what does a half refund comes with. She refused to answer that, claiming that, I signed the terms and conditions and it was part of the terms and conditions that after 14 days, an order will be issued. This surprised me because, I was at the website on April 6th, if even I took a trial, 14 days should be on 04/20 and not 27th. As the conversation went on, she tried to prove to me that, even if I go to seek legal advise, the courts will ask if I signed the terms and conditions and once I did that, I will lose everything not even the half refund they are providing. As she said that, I told her to process the refund of half the money for me. She went on to say that, I should give her my consent that, we have resolved the issue by me accepting the half refund. I told her I can not quarantee her that, and that, she should go ahead to process the half refund but I will still talk to my lawyers. She later said that, the other option is for me to return the products and it will take like one month for me to get my full refund. I told her, provided I get my money back, I really do not care. At this point, she said that option is no longer avaiable for me when I told her, even the gift I was suppose to receive, I have received nothing.

I am an international student here in the US and I am currently doing my intenship at North Carolina. I have received an email that a parcel as been received on my behalf on. This is a part of the email: "Your package OTH has been delivered to your residence hall mail room at 05/04/2017 at 5:57:54 pm by its carrier..." I did not receive any product from this company after paying the cost of shipment and yet, they went on to deduct almost $200.00 from my account on 04/26. As at now, I do not know the content of the parcel in my mail box since I a not around. Can someone help me get my full refund back. As a student from African, this money could do a whole lot for me. Thank you.