Complaint Review: Clutterfly Jewellery - Int Internet
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- Clutterfly Jewellery Internet United States of America
- Phone:
- Web: www.clutterflyjewellery.com
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Clutterfly Jewellery Purchased Jewellery in September, still have not received in February. Blew me off when they realised they sent to the wrong address. Internet
*Author of original report: Clutterfly Jewellery Purchased Jewellery in September, still have not received in February. Blew me off when they realised they sent to the wrong address. Internet
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Purchased 3 items in September. I ordered them from the U.S. but had them sent to the U.K. Never received by November. Had multiple contacts to the company and they said that the U.K. was having a postal strike. When I returned to U.K. over Christmas, I realised the items had still not shown up. So on the 1st of January we were in contact again. She promised to send out a new set and trace the old set saying it was lost in the mail. It is now the 4th of Feb and I still have not received. Come to find out, after e-mailing 3 times and finally getting a response after a week, she sent to the U.S. address after reading my invoice wrong. The shipping address states clearly to sent to a U.K. London address. I still have not received and they won't give me a tracking number and have completely blown me off like it is no big deal. She clearly states in an e-mail to me that she has read the invoice wrong but it was sent out. Well it was sent to the wrong address. Paypal won't issue me a refund because it is over 45 days. I think they stalled on purpose to rip me off.
This report was posted on Ripoff Report on 02/04/2010 09:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/clutterfly-jewellery/internet/clutterfly-jewellery-purchased-jewellery-in-september-still-have-not-received-in-februar-564437. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Clutterfly Jewellery Purchased Jewellery in September, still have not received in February. Blew me off when they realised they sent to the wrong address. Internet
AUTHOR: Abby - (United States of America)
SUBMITTED: Thursday, February 04, 2010
Purchased 3 items in September. I ordered them from the U.S. but had them sent to the U.K. Never received by November. Had multiple contacts to the company and they said that the U.K. was having a postal strike.
When I returned to U.K. over Christmas, I realised the items had still not shown up. So on the 1st of January we were in contact again. She promised to send out a new set and trace the old set saying it was lost in the mail. It is now the 4th of Feb and I still have not received. Come to find out, after e-mailing 3 times and finally getting a response after a week, she sent to the U.S. address after reading my invoice wrong.
The shipping address states clearly to sent to a U.K. London address. I still have not received and they won't give me a tracking number and have completely blown me off like it is no big deal. She clearly states in an e-mail to me that she has read the invoice wrong but it was sent out. Well it was sent to the wrong address.
Paypal won't issue me a refund because it is over 45 days. I think they stalled on purpose to rip me off.
From Clutterfly Jewellery to me on 28 Jan 2010 (8 days ago) Still have not received package or word from them. "My mistake i have read your invoice wrong. They were still sent out, Twice. Clutterfly Jewellery" (Clearly their fault)
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