Complaint Review: CMI, Inc - Lexington Kentucky
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- Author Not Confirmed
- CMI, Inc PO Box 14731 Lexington, Kentucky USA
- Phone: 4796212900
- Web: cmiw.com
- Category: Insurance Companies
CMI, Inc Claims Management Inc, CMIW NONRESPONSIVE. RUDE. INCOMPETENT. UNETHICAL Fayetteville arkansas
*Consumer Comment: Check
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Wal-Mart forgot to shut the door of my car when putting it on the lift to replace a tire and rendered the car undriveable. The store admitted liability, apologized profusively and turned my claim over to CMI, Claims Management Inc. This is where the problems started. Wal-Mart was gracious about everything. CMI 'claims' to be able to handle everything but totally dropped the ball.
Issues began on when the CMI rep, Wes H, called me and had me email him the estimates, which I immediately did. He said they would issue a check on the same day since he had the estimates in before 11 am. This would have been great and allowed me to avoid renting a car due to the timeliness.
What a crock! It's now been 2 weeks and I can't get in touch with Wes H, Jeremy Rasmussen, Joanne, or anyone there. I'm currently sitting on hold for 34 minutes after Wes answered and immediately placed me on hold. While on hold, I was able to file with BBB and Ripoff Report. I'm also connecting with exec team members at both Wal-Mart and CMI to tell them my story.
This report was posted on Ripoff Report on 04/28/2017 09:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cmi-inc/lexington-kentucky-40512/cmi-inc-claims-management-inc-cmiw-nonresponsive-rude-incompetent-unethical-fayettev-1370167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Check
AUTHOR: Agi - (United States)
SUBMITTED: Wednesday, August 15, 2018
Hi, I’m in the same boat, could you tell me if they finally sent you a check, also wanted to know if the check is made to you and the repair shop or only you? I’m still waiting for my check. Thanks.
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