Complaint Review: CMS MAGAZINE, MOS MAGAZINE, CONSUMER MEDIA SERVICES - Atlanta Georgia
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- Author Not Confirmed
- CMS MAGAZINE, MOS MAGAZINE, CONSUMER MEDIA SERVICES 2550 Heritage Court Atlanta, Georgia U.S.A.
- Phone: 800-226-7356
- Web:
- Category: Corrupt Companies
CMS MAGAZINE, MOS MAGAZINE, CONSUMER MEDIA SERVICES Suggestions for all those RIPPED OFF by THIS SLEAZY COMPANY Atlanta Georgia
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I have seen may people as myself have been ripped off by this "so called " company and I have a few suggestions for all of you. First of all, I filed a complaint with the Better Business Bureau and I suggest you all do the same as well.It states on the BBB website to email Clay Hurst Customer Contact: Mr. Clay Hurst Director of Compliance churst@cmsmags.com -with any disputes (this is the 1st step.) or fax him: (770) 988-3188. FLOOD his email with complaints. Give him 48 hours to resond nd if he does not(which he won't) then put in a formal complaint to the BBB, action will be taken at ths point.
This can not go on!! Take a look at the following information on the BBB website about this "company" ( I hate using that word because it is not realy a comapny, it is a SCAM BUSINESS. If you do go to the BBB site, you can read up more on them. And to any employee who does rebutle, i think the numbers below say something.
:
Closed Complaints
Number of complaints processed by the BBB in last 36 Months: 1101
Number of complaints processed by the BBB in last 12 months: 527
Complaints Concerned
Sales Issues: 55
Outcome of all complaints -
Resolved: 54; Company made good faith effort to
Resolve: 1
Delivery Issues: 23
Outcome of all complaints -
Resolved: 21; Company made good faith effort to
Resolve: 2
Product Quality Issues: 1
Outcome of the complaint -
Resolved: 1
Refund or Exchange Issues: 133
Outcome of all complaints -
Resolved: 129; Company made good faith effort to
Resolve: 4
Contract Issues: 17
Outcome of all complaints -
Resolved: 16; Company made good faith effort to
Resolve: 1
Customer Service Issues: 119
Outcome of all complaints -
Resolved: 116; Unresolved: 1; Company made good faith effort to Resolve: 2
Credit or Billing Issues: 753
Outcome of all complaints -
Resolved: 737; Delayed Resolution: 2; Company made good faith effort to Resolve: 14
I also made a formal complaint to the FTC and they got back to me in 24 hours with a complaint number. Good luck all.Don't let them get away with this!!
Risa
Oceanside, New York
This report was posted on Ripoff Report on 10/20/2002 09:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cms-magazine-mos-magazine-consumer-media-services/atlanta-georgia-30339/cms-magazine-mos-magazine-consumer-media-services-suggestions-for-all-those-ripped-off-b-33009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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