Complaint Review: CMSMART - Netbase JSC
CMSMART - Netbase JSC This company does not list any of their staff's names. Sold Magento Plugins that didn't work. Refuse to Refund. This Company is a Scam Vietnam Internet
*Author of original report: Refund Recieved
*Author of original report: First Refund Email I Sent
*UPDATE Employee ..inside information: Our team was fixing the issue and He requested a refund
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This place is a scam. They sell you plugins that don't work. There customer service is very poor. It's obvious that all of the testimonials listed on their website are fake. There is no real place to go to leave comments about them and the scams they do, other than posting an article about them on these kind of websites.
They state on their website that they provide refunds with 7 days which is not true. I purchased a plugin that didn't work. They made attempts to fix the issues. I then demanded a refund immediately. They then took several days to respond and when they did respond, this was their message.
Because you did not cooperate with our team to resolve any problem of the product, so we can not proceed your refund request.
We recommend customers to work with us rather than issuing a refund without any help/support provided.
This report was posted on Ripoff Report on 01/28/2015 05:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cmsmart-netbase-jsc/internet/cmsmart-netbase-jsc-this-company-does-not-list-any-of-their-staffs-names-sold-magent-1204945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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