COA Network, Coastal Vacations, NB Management SCAM SCAM SCAM!!! IF YOU HEAR ANY OF THESE NAMES... RUN!!! Piscataway New Jersey,

I have been an employee of COA Network for over 7 years and we pride ourselves in providing outstanding customer service. I have reviewed the complaint as well as the customers account.

The customer's email to cancel was never received by COA and so the account was never cancelled. The customer called on 10/29/07 to discuss the account and at that point the balance due was $443.79, the highest the balance ever was, not sure where the customer got a figure of $900 from. The account was promptly cancelled and all late fees waived and the customer was informed of the balance due because no cancellation was previously received. The account was then brought to the attention of management and a full refund was issued.

COA Network provides Coastal Vacations directors with a marketing system but is not a part of the company Coastal Vacations. COA issued a full refund to this customer satisfying their complaint and resolving the issue. If the customer still has an issue with monies owed that issue should be taken up with the company that has not made any attempt to resolve the matter Not COA Network.

I have been an employee of COA Network for over 7 years and we pride ourselves in providing outstanding customer service. I have reviewed the complaint as well as the customers account.

The customer's email to cancel was never received by COA and so the account was never cancelled. The customer called on 10/29/07 to discuss the account and at that point the balance due was $443.79, the highest the balance ever was, not sure where the customer got a figure of $900 from. The account was promptly cancelled and all late fees waived and the customer was informed of the balance due because no cancellation was previously received. The account was then brought to the attention of management and a full refund was issued.

COA Network provides Coastal Vacations directors with a marketing system but is not a part of the company Coastal Vacations. COA issued a full refund to this customer satisfying their complaint and resolving the issue. If the customer still has an issue with monies owed that issue should be taken up with the company that has not made any attempt to resolve the matter Not COA Network.

I have been an employee of COA Network for over 7 years and we pride ourselves in providing outstanding customer service. I have reviewed the complaint as well as the customers account.

The customer's email to cancel was never received by COA and so the account was never cancelled. The customer called on 10/29/07 to discuss the account and at that point the balance due was $443.79, the highest the balance ever was, not sure where the customer got a figure of $900 from. The account was promptly cancelled and all late fees waived and the customer was informed of the balance due because no cancellation was previously received. The account was then brought to the attention of management and a full refund was issued.

COA Network provides Coastal Vacations directors with a marketing system but is not a part of the company Coastal Vacations. COA issued a full refund to this customer satisfying their complaint and resolving the issue. If the customer still has an issue with monies owed that issue should be taken up with the company that has not made any attempt to resolve the matter Not COA Network.

So sorry to hear you had trouble with your Director. It sounds like you were not provided enough information before you invested in the business and that you somehow missed some information.

I DO run several businesses and have been a Coastal Distributor since early 2006. I also run another travel related business with Home Based Travel Agents AND do personal coaching, business analysis, and customized script writing for sales people and business owners outside of my organization on a fee basis.

As far as the COA Network, I am a member and have not paid these fees for quite some time. Once you have built a team of 5 users, you no longer pay any fees. You also have the option of how you want to market your business and again, it seems like there wasn't a plan going into the business.

During the pre-purchase and post-purchase period, I ask people how they see themselves marketing the package and counsel individuals based on their goals.

Costs with COA start as low as $22 a month for a single website. A complete PBX Professional Telecenter with unlimited incoming calls is only $30 a month comparable to most VOIP providers. The full suite of B2B, Retail, Autoresponder systems, TeleSystems, and the whole 9 yards is $90 a month as you indicated, but is not always necessary depending on what you are looking to accomplish and what goasl you have in place.

As with any business, there are a 100 ways to invest your resources in technology, marketing, resources, etc. It depends what your budget is and what you are looking to do.

I feel bad you couldn't get the ball rolling with $10K+ investments, because I was taught to develop a plan by my Director, came in at the bottom rung with only $2,500 set aside to start a business. I was turning profit long before it ran out and upgraded within 6 months to max out my business. Another tip for the would be entreprenuer. Contact your local Small Business Administration and ask if there is a volunteer who runs a home business on-line. There is an unbiased resource. Also, get with a personal coach and pay a fee for an unbiased opinion. I really did need to start charging a fee for business analysis because I was spending way too much time helping people who chose the wrong upline in MLM or Direct Marketing. (BTW - Coastal is not MLM - the 2-up is specifically a training fee for the Director to work with you - You need to be comfortable that the Director you select will be there for you).

With regard leads and marketing. I develop my own marketing campaigns in addition to the lead generation companies. I have designed a retail side of the business to help small and mid-size business owners compete with Fortune 500's developing sales incentive programs utilizing the packages. I also do a lot of fundraising for non-profits. I have never heard complaints about the contents or utilizing the features in the packages themselves.

I do agree that some of the Coastal preferred lead sources designed for recruiting new distributors are out of control with their costs. But as a business owner, you can use any lead company or lead generation source you like and I have a automated voice marketing system set up designed to deal with low cost quantity leads as low as $40 per $2,000 rather than purchasing a live interviewed lead or movie lead which runs about $10 - $15 per lead. The more expensive leads are "pre-screened" by the marketing and advertising company. Again, I personally look for solutions for the team member and have a whole class on leads and the ins/outs of it so the new associate can make a good choice for them.

NB Marketing is just the drop ship warehouse. They can't help you with complaints regarding anything except something you ordered from the shipping center. If there is a package issue, they forward the message to the appropriate person that deals with the contracts with the travel providers.

There is a chain of command within the Directorship of Coastal and I don't understand how you were out of the loop. The information on who to contact about what issues is provided on just about every Board of Directors call which is open to the public. The LIVE Q&A's are there to iron out issues. I can't imagine anyone being disregarded on a call. When someone has a detailed and multi-issue problem they provide an email address so you can securely provide your contact information. I have even sent KUDOS emails as well as questions/issues and someone always calls back. It may take a day or two with more complex issues because these folks are training their own team and running their own business as well and sometimes it takes research to get an answer. I always get the support and the answers.

When looking to get involved in a business, look at the leadership and ask a lot of questions. Everyone is new to the home business industry at some point, but when you ask questions and see if the person bringing you into the business can get the information it is a way to detect the leadership above.

So sorry to hear you had trouble with your Director. It sounds like you were not provided enough information before you invested in the business and that you somehow missed some information.

I DO run several businesses and have been a Coastal Distributor since early 2006. I also run another travel related business with Home Based Travel Agents AND do personal coaching, business analysis, and customized script writing for sales people and business owners outside of my organization on a fee basis.

As far as the COA Network, I am a member and have not paid these fees for quite some time. Once you have built a team of 5 users, you no longer pay any fees. You also have the option of how you want to market your business and again, it seems like there wasn't a plan going into the business.

During the pre-purchase and post-purchase period, I ask people how they see themselves marketing the package and counsel individuals based on their goals.

Costs with COA start as low as $22 a month for a single website. A complete PBX Professional Telecenter with unlimited incoming calls is only $30 a month comparable to most VOIP providers. The full suite of B2B, Retail, Autoresponder systems, TeleSystems, and the whole 9 yards is $90 a month as you indicated, but is not always necessary depending on what you are looking to accomplish and what goasl you have in place.

As with any business, there are a 100 ways to invest your resources in technology, marketing, resources, etc. It depends what your budget is and what you are looking to do.

I feel bad you couldn't get the ball rolling with $10K+ investments, because I was taught to develop a plan by my Director, came in at the bottom rung with only $2,500 set aside to start a business. I was turning profit long before it ran out and upgraded within 6 months to max out my business. Another tip for the would be entreprenuer. Contact your local Small Business Administration and ask if there is a volunteer who runs a home business on-line. There is an unbiased resource. Also, get with a personal coach and pay a fee for an unbiased opinion. I really did need to start charging a fee for business analysis because I was spending way too much time helping people who chose the wrong upline in MLM or Direct Marketing. (BTW - Coastal is not MLM - the 2-up is specifically a training fee for the Director to work with you - You need to be comfortable that the Director you select will be there for you).

With regard leads and marketing. I develop my own marketing campaigns in addition to the lead generation companies. I have designed a retail side of the business to help small and mid-size business owners compete with Fortune 500's developing sales incentive programs utilizing the packages. I also do a lot of fundraising for non-profits. I have never heard complaints about the contents or utilizing the features in the packages themselves.

I do agree that some of the Coastal preferred lead sources designed for recruiting new distributors are out of control with their costs. But as a business owner, you can use any lead company or lead generation source you like and I have a automated voice marketing system set up designed to deal with low cost quantity leads as low as $40 per $2,000 rather than purchasing a live interviewed lead or movie lead which runs about $10 - $15 per lead. The more expensive leads are "pre-screened" by the marketing and advertising company. Again, I personally look for solutions for the team member and have a whole class on leads and the ins/outs of it so the new associate can make a good choice for them.

NB Marketing is just the drop ship warehouse. They can't help you with complaints regarding anything except something you ordered from the shipping center. If there is a package issue, they forward the message to the appropriate person that deals with the contracts with the travel providers.

There is a chain of command within the Directorship of Coastal and I don't understand how you were out of the loop. The information on who to contact about what issues is provided on just about every Board of Directors call which is open to the public. The LIVE Q&A's are there to iron out issues. I can't imagine anyone being disregarded on a call. When someone has a detailed and multi-issue problem they provide an email address so you can securely provide your contact information. I have even sent KUDOS emails as well as questions/issues and someone always calls back. It may take a day or two with more complex issues because these folks are training their own team and running their own business as well and sometimes it takes research to get an answer. I always get the support and the answers.

When looking to get involved in a business, look at the leadership and ask a lot of questions. Everyone is new to the home business industry at some point, but when you ask questions and see if the person bringing you into the business can get the information it is a way to detect the leadership above.

So sorry to hear you had trouble with your Director. It sounds like you were not provided enough information before you invested in the business and that you somehow missed some information.

I DO run several businesses and have been a Coastal Distributor since early 2006. I also run another travel related business with Home Based Travel Agents AND do personal coaching, business analysis, and customized script writing for sales people and business owners outside of my organization on a fee basis.

As far as the COA Network, I am a member and have not paid these fees for quite some time. Once you have built a team of 5 users, you no longer pay any fees. You also have the option of how you want to market your business and again, it seems like there wasn't a plan going into the business.

During the pre-purchase and post-purchase period, I ask people how they see themselves marketing the package and counsel individuals based on their goals.

Costs with COA start as low as $22 a month for a single website. A complete PBX Professional Telecenter with unlimited incoming calls is only $30 a month comparable to most VOIP providers. The full suite of B2B, Retail, Autoresponder systems, TeleSystems, and the whole 9 yards is $90 a month as you indicated, but is not always necessary depending on what you are looking to accomplish and what goasl you have in place.

As with any business, there are a 100 ways to invest your resources in technology, marketing, resources, etc. It depends what your budget is and what you are looking to do.

I feel bad you couldn't get the ball rolling with $10K+ investments, because I was taught to develop a plan by my Director, came in at the bottom rung with only $2,500 set aside to start a business. I was turning profit long before it ran out and upgraded within 6 months to max out my business. Another tip for the would be entreprenuer. Contact your local Small Business Administration and ask if there is a volunteer who runs a home business on-line. There is an unbiased resource. Also, get with a personal coach and pay a fee for an unbiased opinion. I really did need to start charging a fee for business analysis because I was spending way too much time helping people who chose the wrong upline in MLM or Direct Marketing. (BTW - Coastal is not MLM - the 2-up is specifically a training fee for the Director to work with you - You need to be comfortable that the Director you select will be there for you).

With regard leads and marketing. I develop my own marketing campaigns in addition to the lead generation companies. I have designed a retail side of the business to help small and mid-size business owners compete with Fortune 500's developing sales incentive programs utilizing the packages. I also do a lot of fundraising for non-profits. I have never heard complaints about the contents or utilizing the features in the packages themselves.

I do agree that some of the Coastal preferred lead sources designed for recruiting new distributors are out of control with their costs. But as a business owner, you can use any lead company or lead generation source you like and I have a automated voice marketing system set up designed to deal with low cost quantity leads as low as $40 per $2,000 rather than purchasing a live interviewed lead or movie lead which runs about $10 - $15 per lead. The more expensive leads are "pre-screened" by the marketing and advertising company. Again, I personally look for solutions for the team member and have a whole class on leads and the ins/outs of it so the new associate can make a good choice for them.

NB Marketing is just the drop ship warehouse. They can't help you with complaints regarding anything except something you ordered from the shipping center. If there is a package issue, they forward the message to the appropriate person that deals with the contracts with the travel providers.

There is a chain of command within the Directorship of Coastal and I don't understand how you were out of the loop. The information on who to contact about what issues is provided on just about every Board of Directors call which is open to the public. The LIVE Q&A's are there to iron out issues. I can't imagine anyone being disregarded on a call. When someone has a detailed and multi-issue problem they provide an email address so you can securely provide your contact information. I have even sent KUDOS emails as well as questions/issues and someone always calls back. It may take a day or two with more complex issues because these folks are training their own team and running their own business as well and sometimes it takes research to get an answer. I always get the support and the answers.

When looking to get involved in a business, look at the leadership and ask a lot of questions. Everyone is new to the home business industry at some point, but when you ask questions and see if the person bringing you into the business can get the information it is a way to detect the leadership above.

So sorry to hear you had trouble with your Director. It sounds like you were not provided enough information before you invested in the business and that you somehow missed some information.

I DO run several businesses and have been a Coastal Distributor since early 2006. I also run another travel related business with Home Based Travel Agents AND do personal coaching, business analysis, and customized script writing for sales people and business owners outside of my organization on a fee basis.

As far as the COA Network, I am a member and have not paid these fees for quite some time. Once you have built a team of 5 users, you no longer pay any fees. You also have the option of how you want to market your business and again, it seems like there wasn't a plan going into the business.

During the pre-purchase and post-purchase period, I ask people how they see themselves marketing the package and counsel individuals based on their goals.

Costs with COA start as low as $22 a month for a single website. A complete PBX Professional Telecenter with unlimited incoming calls is only $30 a month comparable to most VOIP providers. The full suite of B2B, Retail, Autoresponder systems, TeleSystems, and the whole 9 yards is $90 a month as you indicated, but is not always necessary depending on what you are looking to accomplish and what goasl you have in place.

As with any business, there are a 100 ways to invest your resources in technology, marketing, resources, etc. It depends what your budget is and what you are looking to do.

I feel bad you couldn't get the ball rolling with $10K+ investments, because I was taught to develop a plan by my Director, came in at the bottom rung with only $2,500 set aside to start a business. I was turning profit long before it ran out and upgraded within 6 months to max out my business. Another tip for the would be entreprenuer. Contact your local Small Business Administration and ask if there is a volunteer who runs a home business on-line. There is an unbiased resource. Also, get with a personal coach and pay a fee for an unbiased opinion. I really did need to start charging a fee for business analysis because I was spending way too much time helping people who chose the wrong upline in MLM or Direct Marketing. (BTW - Coastal is not MLM - the 2-up is specifically a training fee for the Director to work with you - You need to be comfortable that the Director you select will be there for you).

With regard leads and marketing. I develop my own marketing campaigns in addition to the lead generation companies. I have designed a retail side of the business to help small and mid-size business owners compete with Fortune 500's developing sales incentive programs utilizing the packages. I also do a lot of fundraising for non-profits. I have never heard complaints about the contents or utilizing the features in the packages themselves.

I do agree that some of the Coastal preferred lead sources designed for recruiting new distributors are out of control with their costs. But as a business owner, you can use any lead company or lead generation source you like and I have a automated voice marketing system set up designed to deal with low cost quantity leads as low as $40 per $2,000 rather than purchasing a live interviewed lead or movie lead which runs about $10 - $15 per lead. The more expensive leads are "pre-screened" by the marketing and advertising company. Again, I personally look for solutions for the team member and have a whole class on leads and the ins/outs of it so the new associate can make a good choice for them.

NB Marketing is just the drop ship warehouse. They can't help you with complaints regarding anything except something you ordered from the shipping center. If there is a package issue, they forward the message to the appropriate person that deals with the contracts with the travel providers.

There is a chain of command within the Directorship of Coastal and I don't understand how you were out of the loop. The information on who to contact about what issues is provided on just about every Board of Directors call which is open to the public. The LIVE Q&A's are there to iron out issues. I can't imagine anyone being disregarded on a call. When someone has a detailed and multi-issue problem they provide an email address so you can securely provide your contact information. I have even sent KUDOS emails as well as questions/issues and someone always calls back. It may take a day or two with more complex issues because these folks are training their own team and running their own business as well and sometimes it takes research to get an answer. I always get the support and the answers.

When looking to get involved in a business, look at the leadership and ask a lot of questions. Everyone is new to the home business industry at some point, but when you ask questions and see if the person bringing you into the business can get the information it is a way to detect the leadership above.

After sending the above letter to the president of the company, my account balanced was closed. I must say, out of the whole Coastal Vacations Scam ordeal, these people are actually decent to deal with. Thanks.

Ps. Still stay away from anything coastal vacations, my next step is filing a report with the IRS about my director not paying taxes! haha see you get out of that one...