Coast National Insurance - Bristol West, Horrible, rude claims adjustors, do not return calls, will not take care of you if you're hit by their insured Phoenix Arizona

It is now been 90 days since I got my car totaled by one of their insured, and claim is still OPEN,,, however theyve finally sent my attorney a Declaration of Damages and their justification as to what my vehicle is worth-the good news is it looks like they are going to pay me almost what it's worth-keep in mind my attorney had to threaten a bad faith lawsuit to get them to respond- apparently the two vehicles they were claiming were delaying everything, have been fixed for a while and they know I am desperate to get paid, so this has been delayed on purpose. Now, the adjustor says no checks will be distrubuted until all of the signed releases are back-yup, Im going to wait even longer for my money. I am not anticipating getting the check in my hands until mid-April. We will have to stay on top of this until I get paid. This has been such a mess. Do not cancel your full coverage insurance to save money folks- it is not worth it. If Coast National insurance was free, I still would not recommend insuring with them. And if you get hit by one of their drivers, you need to know your options,, do not put up with bad customer service and rude adjustors-contact your state insurance board on advice and see an attorney if possible. This company is a known bad-faith insurer.

This is abhorring-do these people at Coast national care about their jobs in this economy? Apparently, no. My attorney's last communication with Coast Nat'l was about two weeks ago,, they told him the value of my car and they were waiting for someone else to get theirs fixed-come on, my vehicle and another one were totaled out,, it should not take this long for this one other person to make their minor repair,, they will not pay me until everything is done. My atty and his paralegal have called the adjustor and her Supervisor, Charlotte, and left messages as to when I can expect to get paid for my car,, and neither have returned any calls. I spoke to a former insurance adjustor online and he said this company is probably "punishing me" for retaining an attorney (I had no choice in the matter) and they're purpusely dragging this out. According to him, they need to atleast keep me or my atty informed as to what the hold up is, and they should have told me by now what they plan on giving me for my car. he did agree that this was a "typical insurance company" but by now, he feels I should have been paid for my car. The fact that they are not professional enough to return phone calls or keep us informed can lead me to come to the conclusion: they are angry I obtained an attorney and this is what I get. The adjustor stated I should of not retained an attorney until I got paid for my car,, and then he could handle the bodiy injury part completely seperate. I called the state insurance board, and the supervisor told me my attorney needs to start legal action and a formal complaint against Coast National if I don't receive a settlement check for my car within the next 30 days. So here we come!