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Report: #989891

Complaint Review: Coastal Improvement Corp. - Hollywood Florida

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  • Reported By: Anonymous — Pompano Beach Florida United States of America
  • Author Not Confirmed What's this?
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  • Coastal Improvement Corp. 1060 Scarlett Oak Street Hollywood, Florida United States of America

Coastal Improvement Corp. Buyer Beware of Bruce Imhoff and Mr. Blank Hollywood, Florida

*REBUTTAL Owner of company: 2 sides to every story

*Author of original report: Coastal Improvement

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After seeing an ad in Home Magazine, we contracted Coastal Improvement Corp. to remodel the kitchen in one of our rental properties this past summer.  During our first meeting with a representive of the Company, Bruce Imhoff, the interior designer, we chose the granite and cabinet style and we were told tjere would be a choice of faucets to choose from.  As it turned out we did not have a choice of faucets.  The one he was installing was from "the lot the oompany purchased at a great price."  We thought the faucet was overkill but was had no choice.  We requested the return of our existing like new $175.00 Moen faucet upon completion.  

As it turns out the job was far from perfect.  The refrigerator door would not open, the wall on the pass- throuh window from the dining room to the kitchen was damaged by the granite installation, a cabinet drawer was not rebuilt as promised, the new faucet leaked and the old faucet was not returned.  Some of these problems were addressed. We had to repair the wall ourselves.

After months. still no faucet.  Everytime we called Bruce,he was not available. We finally called Coastal Improvement Corp. directly and spoke to the owner, Mr. Blank.  At first he said he would take care of the problems and told us Bruce was out of town. After another month of waiting I called Mr. Blank this morning, January 2, 2013 and he told me that the return of the faucet was not written in the contract,  Surprise, today according to the Company's website, the Company is closed.  I assume that is not closed for the holdiays.  

This report was posted on Ripoff Report on 01/02/2013 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/coastal-improvement-corp/hollywood-florida-33319/coastal-improvement-corp-buyer-beware-of-bruce-imhoff-and-mr-blank-hollywood-florida-989891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

2 sides to every story

AUTHOR: Frank Tucker - ()

POSTED: Wednesday, September 04, 2013

The only reason I am responding to this ANONYMOUS report is that the report suggests that my company is a RIPOFF and out of business. I assure you that After being in business for over 20yrs with many satisified customers that we are NOT a rip off and that we are still in business, As stated in report ALL issues have been resolved.  

Frank Tucker/Coastal Improvement Corporation

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#1 Author of original report

Coastal Improvement

AUTHOR: 44TB - (USA)

POSTED: Friday, March 01, 2013

All issues have been resolved as of February 28, 2013.  

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