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Report: #707580

Complaint Review: Coat of Arms Store - Spokane Washington

  • Submitted:
  • Updated:
  • Reported By: Rachel — Ottawa Ontario Canada
  • Author Not Confirmed What's this?
  • Why?
  • Coat of Arms Store 3321 W Horizon Ave Spokane, Washington United States of America

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This is not a uncommon thing, being ripped off over the internet. Although, it is uncommon for the website you bought it off of to have 94 other affiliates profiting from your purchase. Let me set the stage for you. As a good gesture to my husband, I had the marvelous thought of buying him a Scottish Clan ring for his birthday. He is full Scots-Irish so this the ideal present. I went on this website, 4crests, and saw a wonderful array of choices to be made by the public for any reason need be. I usually check out a website before buying anything from it but somehow this one evaded me.  I chose a beautiful and classy Clan ring in solid 10K gold. The picture was gorgeous and everything seemed fine, until the second or third day. They promised "An order status and tracking number" for my order and if I needed them "Please, do not hesitate to contact us". Well, I did. Once. Twice. Three times. Still, no order status nor tracking number. Finally I was fed up with their lousy customer service (for which they have none and I have proof to back that up. It is owned by one single man. I will not post his name unless I take legal action). I spent 806 dollars of my hard earned money for something I am never going to see. Not only am I never going to see my money or my product, his 4crests site promotes leeching and theft. Here is a copy of the "benefits" of becoming an affiliate (clearly, a fraud business):
    JOIN OUR AFFILIATE PROGRAM, AND MAKE EXTRA CASH!
You can get 16% of any sales that come from linking to our site. Simply
Send an email to H******s@aol.com including your URL, and if you choose
us as a partner site, we will pay you 16% of any sales you refer to us,
Or 20% if your sales exceed $2,500 per month. We'll give you a unique
code to use that links to our site, and also a special URL at Yahoo!
Store where you can check the number of visits and sales you have sent
to us. Since Yahoo Store is a neutral party, you'll know you can trust
the numbers. You will be able to check your statistics on a daily basis
(NO OTHER COAT OF ARMS AFFILIATE PROGRAM HAS DAILY STATISTIC TRACKING).
We will issue you a check every month that your commissions exceed
$25. When your commissions do not equal $25 or more, they will be
carried over to the next month. Interested?
 If you need more proof of them being frauds I have an email stating how "long" it was going to take just for my ring to be engraved. Anyway, I am up to date on the Law in the State of Washington. Second degree Theft is defined as such: if the item or service is over 750$ but less than 5000$, it is second-degree theft.
 A complaint has been made to the BBB and they have not responded as of two days ago. I have read where they have done this to others, I think this constitutes action but that is just my opinion. I may not get my 800 dollars back, but I want to shut this man down and shut him down hard.

This report was posted on Ripoff Report on 03/18/2011 03:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/coat-of-arms-store/spokane-washington-/coat-of-arms-store-heraldics-and-about-94-other-domains-i-will-explain-why-later-theft-707580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
1Consumer
2Employee/Owner

#5 REBUTTAL Owner of company

CUSTOMER IS HAPPY ! Customer realized they had entered their email wrong

AUTHOR: heraldics - ()

POSTED: Friday, May 30, 2014

CUSTOMER IS HAPPY !  Customer realized they had entered their email wrong

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#4 REBUTTAL Owner of company

CUSTOMER IS HAPPY ! He received his items shortly after filing this report. 4crests.com has a BBB rating of A+

AUTHOR: heraldics - ()

POSTED: Friday, May 30, 2014

CUSTOMER IS HAPPY !  He received his items shortly after filing this report.  4crests.com has a BBB rating of A+

Customer stated that it was their mistake.

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#3 Author of original report

Emails

AUTHOR: skepticalcritic - (Canada)

POSTED: Thursday, June 02, 2011

After closer inspection, the fault indeed lies with me. Apparently I failed to type the email address correctly and it was never received by the company.

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#2 Consumer Comment

IF you don't get your ring soon

AUTHOR: mr rik - (USA)

POSTED: Wednesday, June 01, 2011

File a credit card dispute asap.  Don't be stalled.

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#1 Author of original report

The store 4Crests.com

AUTHOR: skepticalcritic - (Canada)

POSTED: Wednesday, June 01, 2011

Today, the 1 st of June, I heard from the owner of this web domain. I will not disclose his name but will only say that this situation has been taken care of in a very professional manner. It seems that during the course of our attempted correspondence, the internet reared it's ugly, imperfect head. Even though I did send emails, apparently some wires were crossed and they were unsuccessfully delivered. My order is being sent to me via USPS or Canada Post. Nothing is perfect and some things are libel to slip through the cracks.  Keep this in mind when purchasing things. Again, my warmest thanks to 4crests for personally contacting me on this matter.

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