Complaint Review: Cobra Firearms of Utah
Cobra Firearms of Utah, Cobra pistols, Cobra Firearms, Cobra enterprises of Utah selling faulty, unusable, potentially dangerous products with no response to address issues Salt Lake City Utah
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I bought a Cobra Big bore derringer for $160 from a dealer. The firearm would not fire out of the box. There was no manual either so I went online to Cobra to download a manual and troubleshoot. The manuals were not available for download so I sent them an email requesting it. Over 2 weeks later I recieved a bad photocopy of a manual that was virtually unreadable. There were no troubleshooting items in the manual for the issue so I attempted to contact Cobra per their instructions over the course of a month with no response. There is no one at the number they provide and I left messages but no one returned my calls to their number, fax or multiple email addresses. After no response I filed a report with the BBB of Utah and their contact efforts also led to no response. The really frustrating part of this is two-fold, firstly in my state you have to buy a permit to purchase a handgun and turn in that permiit with the purchase so I am also out that money. Additionally I purchased the gun at a gun show and traded a very nice gun I had restored at a loss for it + cash. The dealer at the show is 5 hours away from me and can do nothing to help suggesting it is a manufacturers issue which I agree with. I highly suspect these folks are out of business so hopefully no one else spends their money with them and gets the same treatment as I. I know own a highly regulated govt registered paperweight.
This report was posted on Ripoff Report on 10/11/2017 07:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cobra-firearms-of-utah/salt-lake-city-utah-84104/cobra-firearms-of-utah-cobra-pistols-cobra-firearms-cobra-enterprises-of-utah-selling-1405537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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