Complaint Review: Coffee Roasters Direct.com - Seattle Coffee Direct.com - 990 Grove Street, Ste. 204, Evanston Illinois
- Coffee Roasters Direct.com - Seattle Coffee Direct.com Coffee Roasters Direct.com, Seattle Coffee Direct.com 990 Grove Street, Ste. 204, Evanston, Illinois U.S.A.
- Phone: 888-217-cafe
- Web:
- Category: Customer
Coffee Roasters Direct.com Aka Seattle Coffee Direct.com Coffee/Charges Overload 990 Grove Street, Ste. 204, Evanston Illinois
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I signed up for 4 mugs and two pounds of coffee with the option of two more pounds a month. I ended up with 2 pound of coffee every 3-4 days automatically charged to my credit card.
When I called customer service, they agreed that this was too much coffee for a person drinking 2-3 cups a day and took two charges off of my credit card. They promised that I would received no more coffe until January. Within 2 days I received another two pounds.
I called customer service and the credit card company. I had them cut off from future charges to my card and cancelled my subscription with the company.
In the meantime, I shipped back 10 pounds of coffee and should have received $211.00 plus change for my return promised within 5-7 days. The time has lapsed and the charges remain. I guess the two pounds of coffee and the four mugs were very expensive or I've been ripped off by a bad company.
This is bad for the internet and for the browsers. Seattle Direct Coffee still runs their ad on MSN without reservation. I just want my refund and walk away quickly and will be more careful about using MSN for much of anything.
Coffeewarehouse
Nashville, Tennessee
U.S.A.
This report was posted on Ripoff Report on 11/26/2008 12:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/coffee-roasters-directcom-seattle-coffee-directcom/990-grove-street-ste-204-evanston-illinois-60201/coffee-roasters-directcom-aka-seattle-coffee-directcom-coffeecharges-overload-990-grove-395189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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