Cogeco cable cogeco conexion Fraudulent charges on bill and repeated deliberate lack of services paid for. Burlington Ontario

I've been a customer over 12 years now and the service has always been terrible with an ever increasing amount of exhorbitant charges on the montly bill.  As of august of this year (2018) a reciever I'd been renting from them was defective and does NOT work.  They sent another and charged me for it and have since then repeatedly refused to take the broken unit back,  they refuse to send a technician to pick it up or send a shipping label or box to send it back.  They will however make excessive demands that I take a day off work and travel over 100 miles each way to their head office to hand deliver it to them which they factually KNOW I can't do.  They've since escalated to outright fraud trying to bill me over $180 (with taxes) for a reciever that they know is broken cause of their own ineptitude and refuse to take it back. 

This company is no more than organized crime and I'm d**n well ready to place criminal charges or take other legal actions against them.  I'm on disability and theres no way in bloody hell I can afford to have my already far too expensive bill more than doubled by these flagrant criminals.